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- Tasks: Manage property maintenance, compliance, and tenancy administration for client-owned properties.
- Company: Join a well-established property business focused on exceptional service and career development.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive team culture.
- Why this job: Be part of a respected company with varied work and long-term progression opportunities.
- Qualifications: Experience in residential lettings or property management; strong communication and organisation skills required.
- Other info: Travel to the Harrogate office every two weeks, with expenses covered.
The predicted salary is between 28000 - 35000 £ per year.
Up to £35,000 per annum (DOE) + Benefits
Full-Time OR Part-Time | Monday to Friday | 30-37.5 hours
Based in Harrogate and/or Northallerton | Office-Based Role
Are you a highly organised property professional with a passion for delivering exceptional service? Our client, a well-established property business, is seeking a proactive Portfolio Administrator to support the day-to-day management of a diverse client portfolio. This is a fantastic opportunity to join a people-focused organisation that offers a supportive environment, genuine career development, and a strong sense of purpose in the work you do.
Please note: As part of this role, you will be required to travel to the company's Harrogate office once every two weeks, with all expenses covered. This role supports two office locations, and while you will be predominantly based in Northallerton, we’re particularly keen to speak with candidates who are comfortable with this intermittent travel.
About the Role
As Portfolio Administrator, you’ll take ownership of managing maintenance issues, coordinating compliance, and supporting tenancy administration for a designated portfolio of client-owned properties. You’ll be the go-to contact for tenants and contractors, ensuring tasks are completed to a high standard and in line with all regulatory and internal processes.
Key responsibilities include:
- Acting as the first point of contact for maintenance and repair queries
- Coordinating contractors and scheduling works
- Raising work orders, obtaining quotes, and tracking progress
- Managing property compliance tasks and diarising routine checks
- Drafting tenancy documentation and updating records on the property management system
- Handling utility contracts and internal recharges
- Liaising with landlords, tenants, and suppliers
- Processing invoices and ensuring accuracy of reporting
What We’re Looking For
- Proven experience in residential lettings or property management
- Ideally ARLA and/or IOSH qualified, or open to gaining qualifications
- A strong understanding of property repairs and basic maintenance knowledge
- Excellent communication, organisation, and multitasking skills
- Process-driven and comfortable managing a high-volume workload
- Strong MS Office skills and experience using property management systems
- Full, valid UK driving licence (essential)
What’s on Offer
- Competitive salary up to £35,000 (depending on experience)
- Flexible working options (30-37.5)
- Permanent Contract
- A collaborative and inclusive team culture
- Varied and rewarding work with long-term progression opportunities
- The chance to work for a respected and growing business in the Yorkshire region
We welcome applications from people of all backgrounds and provide support for any reasonable adjustments needed throughout the recruitment process.
Due to the high volume of applications, we are unfortunately unable to provide individual feedback. If you do not hear from us within 3 business days of submitting your CV, please assume that your application has not been shortlisted on this occasion. We sincerely thank you for your interest and encourage you to apply for future opportunities.
Portfolio Administrator *Permanent - Northallerton* employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Administrator *Permanent - Northallerton*
✨Tip Number 1
Familiarise yourself with the property management systems commonly used in the industry. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This role requires excellent multitasking abilities, so showcasing your experience in this area will be beneficial.
✨Tip Number 3
Network with professionals in the property management field. Attend local property events or join relevant online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your understanding of property compliance and maintenance issues. Being knowledgeable about these topics will show that you're proactive and ready to take on the responsibilities of the Portfolio Administrator role.
We think you need these skills to ace Portfolio Administrator *Permanent - Northallerton*
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or residential lettings. Emphasise your organisational skills and any qualifications like ARLA or IOSH that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service in property management. Mention specific examples of how you've successfully managed maintenance issues or coordinated compliance tasks in previous roles.
Highlight Communication Skills: Since the role requires excellent communication, ensure you provide examples in your application that demonstrate your ability to liaise effectively with tenants, contractors, and landlords.
Showcase Your Multitasking Ability: The job involves managing a high-volume workload, so include instances where you've successfully juggled multiple tasks or projects. This will show your potential employer that you're well-suited for the fast-paced environment.
How to prepare for a job interview at Office Angels
✨Showcase Your Organisational Skills
As a Portfolio Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the high-volume workload expected in this role.
✨Understand Property Management Basics
Brush up on your knowledge of property repairs and maintenance. Be ready to discuss how you would handle common issues that may arise in property management, as this shows your proactive approach and understanding of the industry.
✨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely. You might be asked about how you would liaise with tenants and contractors, so think of scenarios where you successfully resolved conflicts or facilitated communication.
✨Demonstrate Your Process-Driven Mindset
The role requires a process-driven approach. Be prepared to discuss how you manage compliance tasks and ensure accuracy in reporting. Highlight any systems or methods you use to stay organised and efficient in your work.
