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- Tasks: Lead daily operations and create a welcoming environment at our new Nottingham centre.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and a supportive work culture.
- Why this job: Shape a brand-new centre and make a real impact in the community.
- Qualifications: Looking for someone with strong interpersonal skills and experience in operations or customer service.
- Other info: This role offers a chance to mentor a small team and ensure health and safety compliance.
Office Manager – New Centre Opening in Nottingham Location: Nottingham with parking Salary: Up to £32,000 per annum Hours: Monday – Friday, 8:30am to 5:30pm (1-hour lunch break) Are you a proactive, customer-focused professional with a passion for operations and team management? Do you excel in a dynamic, hands-on environment where no two days are the same? We're recruiting for a Centre Manager to oversee a brand-new centre in Nottingham. This is an exciting opportunity to shape the centre from the ground up, build a welcoming community, and deliver a first-class customer experience. About the Role: As the Centre / Office Manager, you will be the face of the new Nottingham site, ensuring smooth day-to-day operations, building lasting relationships with customers, and creating a safe, efficient, and welcoming environment for all who visit. This role is ideally suited for someone with a background in operations, management, or customer service who is eager to make a real impact. Key Responsibilities: Centre Operations: Oversee all daily activities, ensuring the centre runs efficiently and smoothly. Maintain high standards across all areas of the building. Customer Experience: Build and maintain strong relationships with customers to create a positive and welcoming environment. Actively engage with centre users, understanding their needs and ensuring their experience is always excellent. Team Management: Lead, mentor, and motivate a small team to ensure consistent delivery of exceptional service. Facilities Management: Oversee the building's facilities, ensuring they are well-maintained and meet the needs of customers. This includes coordinating any repairs, maintenance, and general upkeep. Health & Safety Compliance: Ensure that all health and safety policies are adhered to, creating a safe environment for staff and customers. Implement regular checks and risk assessments. About You: We're looking for a self-motivated individual who thrives in a customer-centric role and enjoys the variety that comes with managing both people and operations. To succeed in this role, you'll need: Strong interpersonal skills with a genuine passion for delivering outstanding customer service Experience in a similar role, ideally in operations, management, or a customer-facing environment Ability to build and maintain positive relationships with customers and colleagues alike Excellent organisational skills and attention to detail to ensure smooth day-to-day running of the centreNext steps: Apply today or for further support contact Jess – (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Office Manager employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager
✨Tip Number 1
Familiarize yourself with the local Nottingham community and its businesses. Understanding the area will help you build strong relationships with customers and create a welcoming environment.
✨Tip Number 2
Highlight your experience in operations and team management during any networking opportunities. Engage with professionals in similar roles to gain insights and tips that can help you stand out.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved customer experiences in previous roles. This will demonstrate your proactive approach and commitment to exceptional service.
✨Tip Number 4
Research health and safety regulations relevant to office environments. Being knowledgeable about compliance will show your dedication to creating a safe space for both staff and customers.
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Office Manager position. Make sure you understand the key responsibilities and the skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in operations, management, or customer service. Provide specific examples of how you've successfully managed teams or improved customer experiences in previous roles.
Showcase Interpersonal Skills: Since strong interpersonal skills are crucial for this role, make sure to highlight instances where you've built positive relationships with customers or colleagues. This could be through teamwork, conflict resolution, or exceptional customer service.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your passion for the role and the company. Mention why you're excited about the opportunity to shape a new centre and how your skills align with their vision for customer experience.
How to prepare for a job interview at Office Angels
✨Show Your Customer-Centric Mindset
Emphasize your passion for customer service during the interview. Share specific examples of how you've built strong relationships with customers in previous roles, and explain how you plan to create a welcoming environment at the new Nottingham centre.
✨Demonstrate Your Operational Expertise
Prepare to discuss your experience in managing daily operations. Highlight any relevant achievements or challenges you've faced in similar roles, and be ready to explain how you would ensure the centre runs smoothly and efficiently.
✨Highlight Team Management Skills
Since this role involves leading a small team, be prepared to talk about your leadership style. Share examples of how you've motivated and mentored team members in the past, and discuss your approach to fostering a positive team culture.
✨Understand Health & Safety Compliance
Familiarize yourself with health and safety regulations relevant to the role. Be ready to discuss how you would implement and maintain these standards at the centre, ensuring a safe environment for both staff and customers.
