Job title
Membership Administrator
Location
Farringdon
Company
Trade Union
Start date
ASAP
Duration
2 months - possible extension!
Hourly rate
£17.00 - £20.00 per hour *depending on experience
Hours
9.00am - 5.00pm, 5 days per week, office based
About the Role
Our client, a prominent trade union organisation, is seeking a detail-oriented and proactive Membership Administrator to join their team on a temporary basis. This role is essential in ensuring the smooth operation of membership services and administrative functions within the organisation.
Key Responsibilities
- Organise work time effectively to support the priorities and instructions from the General Secretary.
- Maintain a comprehensive understanding of the computer systems utilised within the department.
- Develop and manage projects as required by the General Secretary.
- Ensure all postal correspondence is properly logged and directed to the relevant departments for acknowledgement.
- Regularly monitor emails sent to the organisation, taking appropriate actions or forwarding them to the relevant colleagues.
- Handle the invoicing and dispatch of goods.
- Accurately update membership records and administer the direct debit system.
- Communicate with members regarding unpaid subscriptions and input payments into the membership system.
- Respond promptly to queries from members.
- Manage the numbering and distribution of circulars.
- Administer Executive Committee minutes.
- Register retired members in the membership system and issue corresponding badges and cards.
- Assist in the production and distribution of retirement and other certificates.
- Help organise and distribute long service badges to members.
- Maintain a list of non-members receiving company literature
- Produce ballot information to ensure legal advisers have the necessary details for verifying membership.
- Produce and distribute publications as requested by various departments.
- Maintain and distribute quarterly branch reports.
Shared Duties
- Provide cover for switchboard duties when necessary.
- Type letters, papers, and circulars as required.
- Perform printing and photocopying tasks.
Candidate Requirements
- Strong organisational skills and the ability to manage multiple tasks effectively.
- Proficient in the use of computer systems relevant to membership administration.
- Excellent communication skills, both written and verbal, with a strong focus on member service.
- Attention to detail, particularly in maintaining accurate membership records and handling correspondence.
- Ability to work collaboratively with colleagues and support various departmental functions.
Application Process
The successful candidate will play a vital role in supporting the organisation's membership administration and contributing to the overall mission of the trade union.
This is an excellent opportunity for individuals looking to gain experience within a dynamic trade union environment.
We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels UK is an Equal Opportunities Employer.
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Membership Administrator - £17ph+ 2 months! employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
