At a Glance
- Tasks: Enhance customer relationships and ensure seamless communication in a dynamic sales support role.
- Company: Join a thriving team at an innovative company in Chessington.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for career growth.
- Other info: Inclusive environment that values diversity and supports personal development.
- Why this job: Make a real impact by providing outstanding customer support and fostering professional relationships.
- Qualifications: Experience in customer service and exceptional organisational skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Sales Support
Are you ready to join a dynamic team that plays a crucial role in delivering top-notch solutions, dedicated to innovation and excellence.
We are on the lookout for a passionate Sales Support Coordinator to join their thriving team based in Chessington.
As a key member of the team, you will be instrumental in enhancing customer relationships and ensuring seamless communication between customers, suppliers, and internal teams.
What's in it for you?
- Contract Type: Permanent, Full time
- Working Pattern: 8.30am to 5pm - this is an office-based role
- Salary: £30k to £35k plus 23 days plus BH, flexi-working and a chance to increase holiday days, pension and much more!
- Start Date: ASAP
- Your Key Responsibilities
- Deliver high-quality customer service and proactively seek feedback.
- Handle customer inquiries through emails and phone calls.
- Create, manage, and distribute quotations to support the sales team.
- Process and review customer orders, keeping key strategic clients updated.
- Generate delivery documents and coordinate with logistics partners to meet deadlines.
- Address expedition requests and resolve any delays.
- Regularly assess inventory levels and ensure stock availability aligns with forecasts.
- Attend meetings with sales managers to gain insights into projects and customer forecasts.
- Maintain accurate customer records in CRM systems.
- Achieve quality standards and KPI targets for continual improvement.
- Assist with office administrative tasks, including filing and archiving.
What We're Looking For
- Experience within a customer services role.
- Exceptional organisational skills with the ability to multitask effectively.
- Detail-oriented mindset to ensure accuracy in all tasks.
- A confident, proactive attitude towards customers and suppliers.
- Proficiency in IT skills, ideally in Oracle and SAP
If you are a motivated individual with a passion for providing outstanding customer support and fostering professional relationships, we want to hear from you!
This is more than just a job; it's a genuine career opportunity for those looking to grow and develop in a supportive environment.
Office Angels is an employment agency.
We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business.
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Office Angels UK is an Equal Opportunities Employer.
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Sales Support *£35k *Office Based in London employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support *£35k *Office Based in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Office Angels. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Office Angels before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Support *£35k *Office Based in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Office Angels:Your cover letter is your chance to shine! Tell us why you want to work at Office Angels specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Office Angels!
How to prepare for a job interview at Office Angels
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
