Customer Services Executive / Admin Assistant - START ASAP
Richmond, Surrey (3 days per week in the office)
£15-17 per hour depending on experience
Temporary with strong potential to become permanent
Our client looking for a highly organised and proactive Customer Services Executive / Admin Assistant to join their close-knit team of 10. This is an excellent opportunity for someone who enjoys a varied role, combining customer service, administration and finance support within a growing business.
Working across sales, stock and operations, you'll play a key role in keeping the business running smoothly. The successful candidate will be detail-oriented, comfortable working with numbers, able to manage multiple priorities and thrive in a busy environment.
Key Responsibilities
Customer Service & Invoicing (50%)
- Maintain and update the sales orders tracker
- Match daily orders against proof of delivery documentation
- Raise customer invoices, debit notes and credit notes
- Handle customer invoice queries
- Process orders and provide cover for the Customer Services Manager when required
General Administration (30%)
- General office administration and team support
- Manage sample requests and company documentation
- Maintain internal trackers including holiday, sickness and key holder records
- Manage customer and supplier due diligence processes and annual reviews
- Update supplier packaging information and associated spreadsheets
- Ensure company insurance documentation remains current
- Support HR administration, including employee records and compliance documentation
- Maintain customer files and office records
- Manage inventories of samples, POS materials and stored items
- Provide ad hoc support to the wider team
Finance Administration (20%)
- Assist with matching payments to sales invoices
- Process and log supplier invoices for submission to external accountants
- Handle supplier and accounts payable queries
- Maintain accurate filing and financial records
About You
- Previous administration experience is essential
- Finance administration or accounts support experience would be highly beneficial
- Strong attention to detail and accuracy
- Comfortable working with numbers and financial information
- Excellent organisational and communication skills
- Ability to work independently and use initiative
- Able to work well under pressure in a fast-paced environment
- Strong Excel skills
- Experience with Sage 50 and/or Microsoft Dynamics would be advantageous
The Business
- Friendly, sociable and supportive team environment
- Casual-smart dress code
- Opportunity to join at a busy and exciting time of growth
- Genuine opportunity for the role to become permanent
If you're available immediately or on short notice and are looking for a varied position where you can make a real impact, we'd love to hear from you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Customer Services Executive / Admin Assistant in London employer: Office Angels
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