Import Co-ordinator

As our Import Coordinator, you will be at the heart of our multi-modal express and time-critical logistics. Your, * Coordinating logistics to ensure timely delivery

• Managing invoicing and profitability

• Ensuring compliance with customs regulations

• Resolving HMRC queries efficiently to minimise duty and tax liabilities, * Deliver exceptional customer service to our Express Clients on a daily basis

• Manage the operational email inbox and oversee the workflows of consignments

• Proactively address and resolve operational issues and customer service concerns

• Ensure timely sales invoicing and accurate job costing

• Process import/export documents and submit Customs Entry Declarations

• Stay updated with market trends and industry news

• Build and maintain strong internal and external relationships

• Document client business processes and requirements thoroughly

• Conduct self-audits to ensure compliance with HMRC regulations

• Excellent communication and organisational skills

• Strong knowledge of AOG/NFO and Express services

• A professional demeanour

• HMRC Customs procedural knowledge, including entry submissions

• Proficiency with computer applications, including Excel, CRM databases, and BoxTop

• A passion for customer interaction and relationship building

• The ability to thrive in a target-driven environment

Annual Salary: 32,000 – 38,000

Working Hours: Monday to Friday, 11:00 AM – 7:30 PM

Working Pattern: Full Time

Parking: Convenient parking available just a 2-minute walk from the office!