At a Glance
- Tasks: Deliver exceptional customer service and solve problems with empathy and accuracy.
- Company: Fast-growing organisation in Guildford with a fun, supportive culture.
- Benefits: Hybrid role, free parking, and a rewarding salary of £27,999.16 per annum.
- Other info: Join an inclusive environment that values diversity and personal growth.
- Why this job: Be a Brand Ambassador and make a positive impact in a dynamic team.
- Qualifications: Excellent communication skills and a customer-focused mindset; prior experience preferred.
The predicted salary is between 25199 - 30799 £ per year.
Are you a Customer Service Champion with excellent communication skills? Are you passionate about delivering exceptional service and solving customers' problems? Our client, a fast-growing organisation in Guildford, is seeking two Customer Service Advisors to join their team. This is an exciting opportunity to be part of a dynamic and customer-focused organisation.
What's in it for you?
- A great place to work with a fun and supportive environment
- Hybrid role with free parking in Guildford
- Full-time working hours (9am - 5.30pm)
- Opportunity to make a positive impact and be a Brand Ambassador for the organisation
- A rewarding salary of £27,999.16 per annum
Responsibilities:
- Manage incoming contacts from customers, demonstrating empathy, patience, and accuracy
- Identify and assess customers' needs to ensure satisfaction
- Provide accurate and complete information using the appropriate tools
- Maintain detailed records of customer interactions and process customer accounts
- Be a Brand Ambassador for the organisation, representing their values and commitment to excellent service
Required Skills and Experience:
- Excellent written communication skills with a keen attention to detail
- Customer-focused mindset, always striving to go above and beyond
- Prior experience in a customer service environment is preferred
- Affinity with technical product support is a plus
Join our client's Customer Service team and enjoy a rewarding role, where you can showcase your customer service skills and make a difference. If you are enthusiastic, dedicated, and ready for a new challenge, please apply now!
2 x Customer Service Executives in Guildford employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
