At a Glance
- Tasks: Manage and grow relationships with existing customers while ensuring exceptional service.
- Company: Join a global organisation in Gateshead that values its people.
- Benefits: Enjoy a competitive salary, flexible hours, and generous leave options.
- Other info: Low staff turnover and structured progression pathways await you.
- Why this job: Be part of a supportive culture focused on career development and employee well-being.
- Qualifications: Experience in account management or customer-focused roles is essential.
The predicted salary is between 27000 - 29000 £ per year.
Are you a people focused Account Manager who thrives on building long term relationships and delivering exceptional customer care? We're recruiting for a permanent Account Manager to join a well-established, global organisation based in Gateshead. This is an exciting opportunity to join a structured, secure business that genuinely invests in its people and offers long term career progression.
This role offers a blend of account management and warm sales follow up with existing customers - no cold calling. It's ideal for someone who enjoys a relationship led, customer centric environment. Working closely with the Head of Sales - IMEA, you will oversee and develop current client accounts directly.
We genuinely love recruiting for this business. They truly look after their staff and promote a positive, supportive culture across every department. You'll be joining a friendly, welcoming team within a values driven organisation centred around collaboration, integrity, and development.
Salary & Benefits
- Salary: £27,000 - £29,000 (DOE)
- Quarterly bonus scheme (company performance based)
- Profit share bonus scheme
- 36 hour working week
- Flexible start and finish times
- Monday-Thursday: 8:20am - 4:30pm
- Friday: 8:10am - 1:30pm (early finish every week!)
- Work from home Fridays (once fully trained)
- Free on-site parking
- Outstanding Benefits Package
- 25 days annual leave + 8 bank holidays
- Option to purchase additional leave
- Additional holiday entitlement for length of service
- Pension scheme: 6% employer / 2% employee
- Life assurance: 3x annual salary
- Health Cash Plan (up to £625 per year for prescriptions, dental & therapies)
- Employee Assistance Programme & 24/7 GP Helpline
- Share Incentive Plan (free shares held in trust for 3 years)
- Cycle to Work Scheme
- Holiday purchase scheme
- Long service holiday rewards
- Discounts at local attractions & via Smarter Spending App
Job Overview
The Account Manager is responsible for managing and developing relationships with existing customers, ensuring high levels of satisfaction while identifying opportunities to grow and expand accounts. Acting as the key point of contact for existing customers, you will support the Head of Sales - IMEA in driving regional growth and collaborate closely with internal teams to deliver excellent service and technical support.
Key Responsibilities
- Proactively manage and grow allocated, existing customer accounts
- Manage the full sales pipeline via CRM - from lead through to negotiation and close, including preparing quotations
- Generate and qualify new business opportunities with existing customers within your territory
- Meet and exceed agreed targets
- Provide product information and Tier 1 technical support
- Prepare structured account action plans for key accounts
- Track and report on KPIs, producing monthly reports and sales presentations
- Participate in ongoing training and development
- Undertake additional responsibilities as required by the Head of Sales - IMEA
What We're Looking For
- Experience as an Account Manager or similar customer/sales role
- Experience working with technical products
- Strong growth mindset and commercial awareness
- Excellent communication skills across phone, email, and Teams
- CRM and Office 365 proficiency
- Proactive, self motivated, and collaborative approach
- A genuine desire for continuous improvement
Why Join?
This is a business with low staff turnover, structured progression pathways, and a strong people first culture. They are known for developing their employees and promoting from within. If you're looking for stability, flexibility, and genuine career development, this is an opportunity well worth exploring.
Please note, due to the high volume of applicants we cannot provide individual feedback. If shortlisted, you will be contacted within 3 working days of sending your CV.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Account Manager - Permanent - Gateshead employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Permanent - Gateshead
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager - Permanent - Gateshead at Office Angels, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Office Angels. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager - Permanent - Gateshead. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager - Permanent - Gateshead
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Office Angels:When writing your cover letter, make sure to tailor your message specifically for Office Angels. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Office Angels
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Office Angels that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Office Angels that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Office Angels’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
