At a Glance
- Tasks: Manage and grow existing customer accounts while building strong relationships.
- Company: Join a global manufacturing and tech leader with a supportive culture.
- Benefits: Competitive salary, bonuses, flexible hours, and generous holiday allowance.
- Other info: Enjoy a hybrid working model and excellent career progression opportunities.
- Why this job: Be part of a collaborative team focused on customer success and career growth.
- Qualifications: Experience in account management or customer success with strong communication skills.
The predicted salary is between 38250 - 46750 £ per year.
Are you an experienced Account Manager who enjoys building long-term customer relationships and developing existing accounts? We're recruiting for a well-established global manufacturing and technology business with an outstanding reputation for investing in its people. This is a fantastic opportunity to join a supportive commercial team where you'll inherit an established customer base and focus on growing existing relationships - no cold calling required.
Working closely with the wider sales team, you'll become a trusted advisor to your customers, identifying opportunities to increase account value while delivering an exceptional customer experience.
What's on Offer
- £27,000 - £30,000 DOE
- Quarterly bonus + profit share scheme
- 36-hour working week with flexible start/finish times (standard hours 8:20am - 4:30pm Monday - Thursday and 1:30pm finish on a Friday!)
- Home working Fridays after training
- Free on-site parking
- 25 days holiday + bank holidays, option to buy more
- Enhanced pension, life assurance and Health Cash Plan
- Employee Assistance Programme, 24/7 GP, Cycle to Work, share scheme and employee discounts
The Role
You'll manage a portfolio of existing customers, helping to retain and grow accounts through excellent relationship management and commercial awareness. Key responsibilities include:
- Managing and developing existing customer accounts
- Building long-term customer relationships and delivering regular account reviews
- Identifying cross-sell, upsell and new product opportunities
- Managing opportunities from enquiry through to quotation and completion
- Maintaining accurate CRM records, forecasts and pipeline activity
- Preparing quotations and supporting tender opportunities
- Working closely with technical, operations and customer support teams to deliver excellent customer outcomes
About You
We're looking for someone with:
- Experience in Account Management, Customer Success, Client Relationship Management or Internal Sales
- A track record of growing existing customer accounts
- Strong communication and relationship-building skills
- Good commercial awareness and a proactive approach
- Experience using CRM systems and Microsoft Office
- Excellent organisation and attention to detail
- Experience working with technical or engineered products would be beneficial but isn't essential, as full product training will be provided.
Why Apply?
This is a business with low staff turnover, genuine career progression and a collaborative culture where people are valued. If you're looking for a relationship-focused Account Manager role with an excellent benefits package and long-term career prospects, we'd love to hear from you.
Please note: Due to the high volume of applications, we're unable to provide individual feedback. If you require any reasonable adjustments during the recruitment process, please let us know.
Account Manager - Gateshead - Permanent employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Gateshead - Permanent
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager - Gateshead - Permanent at Office Angels, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Office Angels. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager - Gateshead - Permanent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager - Gateshead - Permanent
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Office Angels:When writing your cover letter, make sure to tailor your message specifically for Office Angels. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Office Angels
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Office Angels that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Office Angels that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Office Angels’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
