At a Glance
- Tasks: Build relationships, provide technical support, and contribute to product innovation.
- Company: Join Office Angels, a diverse and inclusive employment agency.
- Benefits: Competitive salary, full-time role, and opportunities for growth.
- Other info: Dynamic environment with a focus on continuous improvement and teamwork.
- Why this job: Be the key link between customers and teams, making a real impact.
- Qualifications: Degree in a technical field and 3 years in technical sales preferred.
The predicted salary is between 40500 - 49500 £ per year.
Technical Support Engineer
Join to apply for the Technical Support Engineer role at Office Angels. Be among the first 25 applicants.
Base pay range
Competitive salary based on skills and experience – talk with your recruiter to learn more.
- What You’ll Be Doing
- Build and manage strong, long-term relationships with procurement and technical stakeholders.
- Act as the key link between customers and internal teams, representing customer needs throughout the business.
- Provide technical guidance, support, and solutions to internal and external stakeholders.
- Prepare customer quotations, present manufacturing feasibilities, and support technical sales presentations.
- Monitor sales performance and KPIs, assisting with strategic planning and budget alignment.
- Attend trade shows, conferences, and client meetings to promote products and strengthen partnerships.
- Conduct market analysis and customer satisfaction reviews, initiating improvements where needed.
- Contribute to product innovation and continuous optimisation.
- What You’ll Need to Succeed
- A degree in a technical discipline—Mechanical Engineering preferred.
- Minimum of 3 years’ experience in a technical sales/account management role within an engineering or manufacturing setting.
- Excellent interpersonal skills, with the ability to communicate complex information effectively.
- Strong ERP knowledge and proficiency in MS Office (Excel, Power Point, Word).
- Ability to read and interpret technical documentation.
- A proactive, team-oriented approach with a “can-do” attitude.
- Knowledge of ISO 9001 standards and product liability is beneficial.
- Willingness to travel when required.
- Personal Attributes
- Communicative and confident with a customer-first mindset.
- Organised and methodical with the ability to multi-task.
- Resilient and results-driven, with excellent conflict resolution skills.
- Passionate about continuous improvement and innovation.
- A strong team player with a self-motivated approach.
- Seniority level
- Entry level
- Employment type
- Full-time
- Job function
- Engineering and Sales
- Industries
- Transportation, Logistics, Supply Chain and Storage
Office Angels is an employment agency and business.
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
By applying for this role your details will be submitted to Office Angels.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Technical Support Engineer in England employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.