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- Tasks: Lead and optimise operations across the EMEA region in the beauty industry.
- Company: Join one of the fastest growing independent beauty brands globally.
- Benefits: Enjoy a competitive salary and the chance to shape a thriving brand.
- Why this job: Be part of a dynamic team driving growth and enhancing customer satisfaction.
- Qualifications: 8-10 years in Operations Leadership, preferably in FMCG or beauty.
- Other info: This is a permanent role based in London with significant leadership responsibilities.
The predicted salary is between 68000 - 102000 £ per year.
One of the fastest growing independent beauty brands in the world is seeking a dynamic and experienced Director of Operations – EMEA to join their team in London. As the Director of Operations, you will play a pivotal role in optimising operational processes, ensuring seamless logistics, and driving strategic alignment with the company’s global business objectives. This is a senior leadership position that offers the opportunity to contribute to the company’s rapid growth and enhance customer satisfaction.
Role Overview:
- Lead and optimise inbound and outbound operational processes across the EMEA region.
- Ensure high standards of accuracy, consistency, and visibility for all shipments and clearance procedures.
- Collaborate closely with Sales, Finance, and global teams to drive operational efficiency and support customer fulfilment.
- Manage EU customs processes to ensure compliance with regional regulations.
- Oversee SKU assemblies within the Pixi system and implement robust procedures for customs documentation.
- Drive advanced inventory management and conduct monthly reviews to prevent stock shortages.
- Manage the Outbound team for timely and accurate fulfilment of retailer orders.
- Direct the preparation and communication of inbound forecasts to maintain visibility for stakeholders.
- Lead stock reconciliations, manage customer claims and chargebacks, and ensure compliance with warehouse protocols.
- Identify and implement process improvements to streamline operations and support scalability.
Experience and Qualifications:
- Minimum of 8-10 years in Operations Leadership, preferably in FMCG or beauty industry.
- Strong leadership skills with the ability to manage and develop high-performing teams.
- Experience in demand planning, forecasting, and inventory management.
- Exceptional communication skills to influence cross-functional stakeholders.
- In-depth understanding of EU import/export regulations and customs clearance procedures.
- Advanced proficiency in Excel for data analysis and reporting.
- Adaptability and resilience to thrive in a fast-paced environment.
Director of Operations - Beauty employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations - Beauty
✨Tip Number 1
Network with professionals in the beauty and FMCG industries. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 2
Research the latest trends in operations management within the beauty sector. Being knowledgeable about current challenges and innovations will help you stand out during interviews and discussions with hiring managers.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised operational processes in your previous roles. Highlight your experience with inventory management and compliance with EU regulations to demonstrate your fit for the position.
✨Tip Number 4
Familiarise yourself with the company's products and values. Understanding their brand ethos and customer base will allow you to tailor your conversations and show genuine interest in contributing to their growth.
We think you need these skills to ace Director of Operations - Beauty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations leadership, particularly within the FMCG or beauty industry. Emphasise your skills in demand planning, forecasting, and inventory management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your understanding of operational processes. Mention specific achievements that demonstrate your ability to optimise logistics and drive efficiency.
Highlight Leadership Experience: In your application, focus on your leadership skills and experiences. Provide examples of how you have managed and developed high-performing teams, as this is crucial for the Director of Operations role.
Showcase Communication Skills: Since exceptional communication is key for this position, include examples of how you've influenced cross-functional stakeholders in previous roles. This will help demonstrate your ability to collaborate effectively across teams.
How to prepare for a job interview at Office Angels
✨Showcase Your Leadership Experience
As a Director of Operations, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully managed and developed high-performing teams in the past, particularly in the beauty or FMCG sectors.
✨Demonstrate Your Knowledge of Regulations
Given the importance of EU import/export regulations in this role, make sure you can articulate your understanding of customs clearance procedures. Prepare to discuss any relevant experiences where you ensured compliance and navigated regulatory challenges.
✨Highlight Your Operational Efficiency Strategies
The company is looking for someone who can optimise operational processes. Come ready with examples of process improvements you've implemented in previous roles that led to increased efficiency and customer satisfaction.
✨Prepare for Cross-Functional Collaboration Questions
Since the role involves working closely with Sales, Finance, and global teams, be ready to share how you've effectively influenced and collaborated with cross-functional stakeholders in the past. Highlight your exceptional communication skills and adaptability.
