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For Companies At a Glance
- Tasks: Welcome customers, handle calls, and support the dealership team daily.
- Company: Join a reputable dealership known for excellent customer service.
- Benefits: Enjoy a Monday to Friday schedule with a friendly work environment.
- Why this job: Be the face of the dealership and make a positive impact on customer experiences.
- Qualifications: No specific experience required, just a positive attitude and willingness to learn.
- Other info: This role offers opportunities for personal development and growth.
The predicted salary is between 24000 - 36000 £ per year.
Working Hours: 8.30am - 6pm Monday - Friday
Main Purpose of the Job:
- Customer and Visitor Welcome: Ensure all customers and visitors are greeted in a professional, courteous, and friendly manner to promote the dealership's image.
- Call Handling: Answer both internal and external calls quickly and direct them appropriately and efficiently.
- Team Collaboration: Work closely with the dealership team to uphold high industry standards in customer care and satisfaction.
Key Performance Areas:
- Operating Controls: Ensure accurate and timely completion of administrative tasks. Focus on achieving high customer satisfaction through personal conduct and professionalism.
- Communication: Develop and maintain positive working relationships with colleagues, customers, suppliers, and external representatives, as needed.
- Policies and Practices: Greet customers and visitors promptly and professionally. Follow all environmental, health, safety, and company policies, ensuring legal compliance.
- Personal Criteria: Maintain a positive attitude and demonstrate professional behaviour. Support the dealership's reputation for excellence through appropriate appearance and conduct. Regularly assess personal performance and engage in development activities for continuous improvement.
Dealership Receptionist / Host employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dealership Receptionist / Host
✨Tip Number 1
Familiarise yourself with the dealership's brand and values. Understanding their mission will help you align your approach when interacting with customers and colleagues, showcasing that you are a good fit for their team.
✨Tip Number 2
Practice your communication skills, especially in handling phone calls. Being able to answer calls efficiently and direct them appropriately is crucial for this role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Demonstrate your customer service skills by volunteering or taking part in community events. This experience can provide you with real-life examples to discuss during interviews, showing your commitment to excellent customer care.
✨Tip Number 4
Network with current or former employees of the dealership. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Dealership Receptionist / Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Dealership Receptionist/Host position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Professional CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and include specific achievements that demonstrate your ability to maintain high customer satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the dealership. Highlight your communication skills and ability to work collaboratively within a team, as these are crucial for the position. Make sure to mention any previous experience in similar roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a receptionist.
How to prepare for a job interview at Office Angels
✨Showcase Your Customer Service Skills
As a Dealership Receptionist/Host, your ability to greet customers warmly is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your friendly and professional approach.
✨Demonstrate Effective Communication
Communication is key in this role. Be ready to discuss how you handle calls and direct them efficiently. Practice clear and concise responses to common questions to show your communication skills.
✨Emphasise Team Collaboration
This position requires working closely with the dealership team. Share experiences where you've successfully collaborated with others to achieve a common goal, showcasing your teamwork abilities.
✨Maintain a Professional Appearance
First impressions matter! Dress appropriately for the interview to reflect the professional image expected in the dealership. This will demonstrate your understanding of the role's requirements.
