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- Tasks: Engage with potential clients and build relationships while conducting research.
- Company: Join a well-established organization in Brentwood known for its supportive culture.
- Benefits: Enjoy 20 days holiday, pension scheme, on-site parking, and company events.
- Why this job: Perfect for confident communicators looking to grow in a dynamic team environment.
- Qualifications: Strong communication skills; B2B sales experience is a plus.
- Other info: Full training provided; flexible hours available.
Customer Service Executive – 22.5 / 30 hours per week Brentwood, Essex £13 per hour + monthly performance related bonus 22.5 or 30 hours per week (Monday – Thursday 8.30am-5pm / Tuesday – Thursday 8.30am-5pm) Benefits include 20 days holiday + Bank Holidays, pension scheme, on site parking, company events and full training provided! Are you a professional and confident individual with excellent communication skills? Are you looking to join a successful and well-established organisation based in Brentwood? Our client is currently seeking a Customer Service Executive to join their growing team. Responsibilities: Conduct fact-finding to gather key information and contact potential new clients from leads. Build and develop relationships with new clients. Conduct online research to identify potential clients. Liaise with decision-makers regarding company services. Qualify potential leads and secure a commitment from the key decision-maker for an appointment. Accurately enter key data into the in-house system. Requirements: Excellent communication skills and a professional telephone manner. Ideally some experience within a B2B sales role. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Customer Service Executive - 22.5 / 30 hours per week employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive - 22.5 / 30 hours per week
✨Tip Number 1
Familiarize yourself with the company and its services. Understanding what they offer will help you communicate effectively with potential clients and demonstrate your interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role requires a professional telephone manner, consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Research common B2B sales techniques and strategies. Being knowledgeable about the sales process can give you an edge when discussing how to qualify leads and secure appointments.
✨Tip Number 4
Network with professionals in the customer service and sales industry. Connecting with others can provide insights into the role and may even lead to referrals that could help you land the job.
We think you need these skills to ace Customer Service Executive - 22.5 / 30 hours per week
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Executive position. Highlight the key responsibilities and requirements, and think about how your skills and experiences align with them.
Tailor Your CV: Customize your CV to emphasize your communication skills and any relevant experience in B2B sales or customer service. Use specific examples that demonstrate your ability to build relationships and conduct fact-finding.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in this position and how you can contribute to their success, particularly in client relationship building.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Office Angels
✨Showcase Your Communication Skills
As a Customer Service Executive, excellent communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to demonstrate your professional telephone manner during the interview.
✨Research the Company
Before the interview, take some time to research the company and its services. Understanding their offerings will help you engage in meaningful conversations and show your genuine interest in the role.
✨Prepare for Fact-Finding Scenarios
Since the role involves conducting fact-finding to gather information, think of examples from your past experiences where you've successfully gathered and utilized information to build relationships or secure commitments.
✨Highlight Your B2B Experience
If you have any experience in B2B sales, be sure to highlight it during the interview. Share specific examples of how you've qualified leads and built relationships with decision-makers in previous roles.
