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- Tasks: Manage a vibrant retail stall and engage with customers to drive sales.
- Company: Join a luxury client’s team, showcasing local produce in a festive atmosphere.
- Benefits: Enjoy weekly pay, 28 days paid leave, and discounts at high street brands.
- Why this job: Perfect for outgoing individuals who love customer interaction and festive vibes.
- Qualifications: Must be over 18, with great communication skills and a passion for service.
- Other info: Alcohol training course required; support for finding permanent roles available.
JOB TITLE : Customer Service Advisor SALARY: £24,000 per annum START DATE: Early March due to new contract win. SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80\’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we\’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: Customer Service Advisor This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact for customers, and you\’ll be responsible for logging all technical related incidents and requests (either by phone o…
Customer Service Advisor employer: The Channel Recruiter
Contact Detail:
The Channel Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Show off your personality! Since this role is all about engaging with customers, practice your conversational skills and be ready to share stories that connect with the festive spirit. Think about how you can make each interaction memorable.
✨Tip Number 2
Familiarize yourself with the products you'll be showcasing. Knowing the details about the local produce will help you engage more effectively with shoppers and drive sales. Consider preparing a few fun facts or anecdotes to share!
✨Tip Number 3
Practice your sales techniques! Role-play with friends or family to get comfortable with suggesting products and handling customer inquiries. The more confident you are in making recommendations, the better your chances of success.
✨Tip Number 4
Emphasize your enthusiasm for customer service during any interactions. Show that you genuinely enjoy helping people find the perfect gift or treat, as this passion will resonate with both customers and potential employers.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Showcase Your Personality: Since the role requires a friendly and outgoing personality, make sure to highlight your interpersonal skills in your application. Use examples that demonstrate your ability to engage with customers and create a welcoming atmosphere.
Emphasize Customer Service Experience: Detail any previous experience you have in customer service roles. Mention specific instances where you successfully engaged with customers or drove sales, as this aligns perfectly with what the company is looking for.
Tailor Your CV: Customize your CV to reflect the key attributes mentioned in the job description. Use keywords like 'enthusiasm', 'communication skills', and 'reliability' to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that conveys your passion for customer service and your excitement about the opportunity. Share why you would be a great fit for the role and how you can contribute to creating a festive atmosphere at the stall.
How to prepare for a job interview at The Channel Recruiter
✨Show Your Friendly Personality
As a Customer Service Advisor, your friendly and approachable demeanor is key. Make sure to smile and engage warmly with the interviewer, showcasing your ability to connect with people.
✨Demonstrate Your Communication Skills
Prepare to discuss your previous experiences where you successfully communicated with customers. Use specific examples that highlight your ability to make people feel at ease and how you handled various customer interactions.
✨Express Your Passion for Customer Service
Share why you love working in customer service and how it drives you to create memorable experiences for customers. Highlight any relevant experiences that showcase your enthusiasm and dedication to helping others.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific customer situations. Think of scenarios where you had to resolve issues or drive sales, and be ready to explain your thought process and actions taken.
