At a Glance
- Tasks: Help customers find the right insurance policies through friendly consultations.
- Company: Join a leading insurance company known for its unbeatable culture and growth.
- Benefits: Enjoy 22 days of leave, a great bonus structure, and a fun Christmas party!
- Why this job: Earn over £50,000 in your first year while working in a supportive environment.
- Qualifications: Previous customer service experience and a passion for helping others are essential.
- Other info: Must be available to start on January 6th, 2025.
The predicted salary is between 25840 - 50000 £ per year.
AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Advisor- NO COLD CALLING £25,840 basic + VERY generous monthly bonus (Expected to make £50,000+ in your first year!) Full training provided Dartford – Beautiful Offices and easily commutable by Train/Bus/Car Permanent position- MUST BE AVAILABLE TO START ON MONDAY 6TH DECEMBER 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc.Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environmentBenefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas PartyInterested? We will be conducting first stage interviews for this role at Office Angels next week. You will then interview with the client if successful the first week of December. ***You must be able to start on 6th of January 2025 to be considered for this position. We cannot accomodate later start dates due to training *** Edit Client Job Description Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Customer Advisor employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarize yourself with the insurance products offered by the company. Understanding the different policies and their benefits will help you engage with customers more effectively during the interview process.
✨Tip Number 2
Practice your communication skills, especially in a consultative manner. Since the role involves guiding customers through questions, being able to articulate your thoughts clearly and empathetically is crucial.
✨Tip Number 3
Research the company culture and values. Being able to demonstrate how your personal values align with theirs can set you apart from other candidates and show that you're a great fit for the team.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle specific customer situations, as this will showcase your problem-solving skills and customer service passion.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Advisor position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in customer service or sales, especially over the phone. Use specific examples to demonstrate your passion for exceptional customer service.
Showcase Your Skills: Mention your ability to build relationships with customers and your experience in a target-driven environment. Highlight any relevant achievements that showcase your success in similar roles.
Prepare for Interviews: Since interviews will be conducted soon, prepare by practicing common interview questions related to customer service and sales. Be ready to discuss how you would handle various customer scenarios.
How to prepare for a job interview at Office Angels
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to assist a customer.
✨Understand the Insurance Products
Familiarize yourself with common insurance products and policies. Being able to discuss these confidently during the interview will demonstrate your preparedness and interest in the role.
✨Practice Active Listening
During the interview, practice active listening. This means not only hearing the questions but also understanding them fully before responding. It shows that you value communication, which is crucial in a customer advisor role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer situations. Prepare by thinking of examples where you successfully resolved issues or provided tailored advice to customers.