At a Glance
- Tasks: Assist clients with inquiries and provide top-notch administrative support in a finance setting.
- Company: Join an award-winning organization committed to client relationships and employee growth.
- Benefits: Enjoy a competitive salary, pension, holiday allowance, private health cover, and bonuses.
- Why this job: This role offers a chance to learn, grow, and make a real impact in a supportive team.
- Qualifications: Looking for highly organized individuals eager to develop their skills in a dynamic environment.
- Other info: Work Monday to Friday, 09:00am - 5:00pm in Exeter.
The predicted salary is between 25000 - 28000 £ per year.
Are you highly organised individual looking for a new administration opportunity where you can learn and grow in a finance setting? Our client a leading organisation is seeking a dedicated and enthusiastic Client Support Assistant to join their company and contribute to their continued growth and success! JOB TITLE: Client Support Assistant LOCATION: Exeter SALARY: £25,000 – £28,000 HOURS: Monday to Friday, 09:00am – 5:00pm BENEFITS: Competitive salary, pension and holiday allowance, private healthcover, discretionary bonuses. THE COMPANY: Our client is a well-established, award -winning organisation. The key focus that has evolved them to who they are today is their commitment to client relationships and understanding each individual journey. They are continuously growing and encourage their employees to make the most of their careers and support continued development and progression! THE ROLE: As a Client Support Assistant you will play a crucial role in ensuring that client queries and requests are handled accurately and efficiently. Working within a team you will act as a point of contact from a variety of internal and external parties in Commercial banking to wealth management, providing efficient customer service and administrative support. Duties include: Handle incoming calls and respond to internal and external client inquiries related to account balances, statements, and transactions. Providing a full range of administrat…
Client Support Assistant employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Assistant
✨Tip Number 1
Familiarize yourself with the finance industry, especially in areas like commercial banking and wealth management. Understanding the terminology and processes will help you communicate effectively during the interview.
✨Tip Number 2
Highlight your organizational skills and ability to handle multiple tasks efficiently. Prepare examples from your past experiences where you successfully managed client inquiries or administrative duties.
✨Tip Number 3
Research the company’s values and commitment to client relationships. Be ready to discuss how you can contribute to their mission and enhance client satisfaction in your role as a Client Support Assistant.
✨Tip Number 4
Practice your communication skills, both verbal and written. As a Client Support Assistant, clear and professional communication is key, so consider role-playing common client scenarios with a friend.
We think you need these skills to ace Client Support Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Support Assistant position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous administrative or customer service roles you've held. Use specific examples that demonstrate your organizational skills and ability to handle client inquiries effectively.
Show Enthusiasm for Growth: Express your eagerness to learn and grow within the finance sector in your application. Mention any relevant training or courses you have completed, and how they align with the company's commitment to employee development.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Client Support Assistant role.
How to prepare for a job interview at Office Angels
✨Show Your Organisational Skills
As a Client Support Assistant, being highly organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the demands of the role.
✨Understand the Company’s Values
Research the company’s commitment to client relationships and their growth philosophy. Be ready to discuss how your personal values align with theirs and how you can contribute to their success.
✨Prepare for Customer Service Scenarios
Since the role involves handling client inquiries, think of common customer service scenarios you might face. Practice your responses to show that you can remain calm and professional while providing efficient support.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about opportunities for growth and development within the organisation, as this aligns with their focus on employee progression.