Job Title: Customer Services Officer - Membership
Location: Kings Cross, London
Remuneration: £22,000 - £26,000 per year Plus fully paid travel!!
Contract Details: Permanent, Full-Time
Responsibilities:
- Process all insurance claims, including sickness and life insurance claims.
- Assist customers with factual inquiries via phone, email, or letter.
- Respond to customer requests for information about our products.
- Maintain high levels of integrity while managing sensitive information.
Required Skills/Experience/Qualifications:
- Preferably have knowledge or experience in the insurance / membership industry.
- Strong communication and time management skills.
- Proficient in computer literacy.
Professional Competencies:
- Self-starter with a knack for meeting deadlines.
- High integrity and self-motivation.
- Creative thinker capable of problem-solving.
- Attention to detail and effective multi-tasking abilities.
- Excellent analytical and organisational skills.
What's on Offer:
- Full-time permanent employment with a competitive salary.
- 22 days of holiday plus bank holidays (pro-rata).
- Paid public transport to/from work (up to zone 9).
- Company matches pension contributions up to 10%.
- Life Insurance & Income Protection Insurance.
- Private Health Insurance.
- A warm, friendly, and professional working environment.
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.
We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.
By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels UK is an Equal Opportunities Employer.
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Customer Service Officer - Paid Travel in City of London employer: Office Angels
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