At a Glance
- Tasks: Manage memberships, coordinate events, and build professional relationships.
- Company: Join a dynamic team in Hove, East Sussex.
- Benefits: Earn £15 - £17 p/h, enjoy flexible part-time hours.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real impact by engaging with members and organising exciting events.
- Qualifications: Experience in membership services or events, strong communication skills.
Location: Hove, East Sussex
Salary: £15 - £17 p/h (DOE) PAYE
Job Type: Part-Time, 2 Days per Week
Working Pattern: Office-based
The Role
As a Membership & Events Coordinator, you will play a key role in the day-to-day management of the association, ensuring members receive excellent support while helping to increase engagement, membership growth, and industry participation. This is a varied and rewarding position combining administration, relationship management, event coordination, communications, and business development. It would suit someone who enjoys building professional relationships, taking ownership of projects, and working as part of a collaborative team.
Key Responsibilities:
- Membership Management
- Maintain accurate membership records and manage renewal processes.
- Act as the first point of contact for member enquiries.
- Build and maintain strong relationships with existing and prospective members.
- Support initiatives aimed at growing membership and increasing member engagement.
- Events & Member Engagement
- Coordinate online events, webinars, and member engagement activities.
- Research and identify relevant speakers and industry topics.
- Manage event communications, registrations, and follow-up activities.
- Arrange committee meetings and prepare supporting documentation.
- Support regular member communications and updates.
- Business Development & Partnerships
- Identify and engage with potential industry partners, suppliers, and sponsors.
- Build relationships with external stakeholders to support membership growth.
- Assist with initiatives designed to increase engagement and commercial opportunities.
- Administration & Communications
- Update website content, news articles, and member information.
- Monitor industry developments and identify topics relevant to members.
- Support the delivery of member services and communications.
- Maintain accurate records and ensure the smooth administration of the association.
Skills and Experience
Essential
- Previous experience within membership services, events, legal, recruitment is ideal.
- Excellent communication and relationship-building skills.
- Strong organisational skills with exceptional attention to detail.
- Ability to work independently and manage multiple priorities.
- Confidence interacting with professionals and senior stakeholders.
- Strong IT skills, including Microsoft Office applications.
Person Specification
The successful candidate will be highly organised, proactive, and personable. You will enjoy building relationships, managing varied workloads, and working collaboratively to deliver an excellent experience for members and stakeholders. You will be comfortable taking ownership of projects and confident communicating with individuals at all levels.
Next Steps
Apply today with your up-to-date CV. Suitable applicants will be contacted to discuss the opportunity further. If you experience any issues applying, please send your CV along with the name of the role you are applying for. Due to the volume of applications received, if you have not been contacted within 5 working days, unfortunately your application has been unsuccessful on this occasion.
Membership & Events Coordinator - Immediate Start in Brighton employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Membership & Events Coordinator - Immediate Start in Brighton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Office Angels and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Office Angels and let us see your personality shine through!
We think you need these skills to ace Membership & Events Coordinator - Immediate Start in Brighton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Office Angels.
Get Familiar with Our Brand:Before applying, take some time to learn about Office Angels and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Office Angels
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Office Angels.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Office Angels will surely appreciate.
