At a Glance
- Tasks: Assist French-speaking customers via phone, email, and chat to ensure a memorable experience.
- Company: Join a global leader in customer service with a collaborative culture.
- Benefits: Enjoy a competitive salary, hybrid work, and 25 days annual leave plus bank holidays.
- Other info: Refer a friend and earn a £100 voucher if they're successful!
- Why this job: Utilise your French skills while helping others and developing your career.
- Qualifications: Fluent in French and English, with customer service experience and Microsoft skills.
The predicted salary is between 24300 - 29700 £ per year.
We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. This role offers the opportunity to help others, thrive in a collaborative environment and develop your career.
Please find all the details below:
- Location: Ashford, Kent
- Hybrid: Yes, with free on-site parking for your convenience
- Salary: £27,000
- Duration: 12 months fixed term contract
- Start date: Immediate or our client can wait if you require 4 weeks notice
- Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch)
- Annual leave: 25 days + Bank holidays
- Development opportunities: To grow your skills and career
As a French speaking Customer Service Executive your duties and responsibilities would be to:
- Liaise with customers and suppliers in France
- Process customer orders
- Respond to any queries on the telephone and on e-mail
- Build relationships with customers
- Update customers about deliveries
- Handle occasional complaints
Ideal skills and experience for the position:
- Bi-lingual French and English is essential
- Previous experience within a Customer service office environment
- Experience of processing customer orders
- Knowledge of Microsoft applications, especially Excel
If you're enthusiastic to utilise your French skills and you're passionate about Customer service, we would love to hear from you - apply today! Don't miss out on this fantastic opportunity to join a leading organisation.
French Customer Service Executive *Hybrid *£27k in Ashford employer: Office Angels
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