At a Glance
- Tasks: Manage key global accounts and build lasting customer relationships in a dynamic food company.
- Company: Join a vibrant food company that values diversity and inclusivity.
- Benefits: Enjoy a competitive salary, 25+ days annual leave, and hybrid working options.
- Other info: Exciting career growth opportunities in a collaborative and energetic team.
- Why this job: Use your French skills to make an impact while enjoying a supportive work environment.
- Qualifications: Fluent in French with strong account management and customer service experience.
The predicted salary is between 30000 - 32000 £ per year.
Are you fluent in French and English? Do you have exceptional Account Management skills? If so, we have the ideal Permanent position for you. As a French speaking Customer Account Manager, you will manage key accounts for this busy food company.
Location: Ashford, Kent
Hours: Monday - Friday 8:30am - 5pm
Hybrid: Yes, 4 days office based and 1 day a week working from home
Salary: £30,000 - £32,000
Annual leave: 25 days + Bank holidays
Your main responsibilities would be:
- Manage key global accounts
- Create long lasting customer relationships
- Process orders and manage delivery queries
- Handle occasional complaints
- Prepare debit and credit notes
- Improve processes
You’ll be the perfect candidate for this position if you have the following skills and experience:
- Fluent French speaker
- Excellent account management and customer service experience
- Supply chain knowledge
- Excellent attention to detail
Next steps: If you are an enthusiastic account manager who would like to use their French speaking skills, we encourage you to apply for this exciting opportunity and we will support you through your new job journey.
Alternatively, if you know someone who may be suitable for this role please share the details.
Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do, please call us ASAP or within 24 hours to discuss the position in further detail.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
French Account Manager | £30k - £32k in Ashford employer: Office Angels
As a School Receptionist in Stevenage, you will be part of a vibrant educational community that prioritises a positive learning environment for students. Our commitment to employee growth is reflected in our supportive work culture, where your contributions are valued and recognised, and opportunities for professional development are readily available. Join us to make a meaningful impact while enjoying a competitive hourly rate and a fulfilling role within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land French Account Manager | £30k - £32k in Ashford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Office Angels. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Office Angels before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace French Account Manager | £30k - £32k in Ashford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Office Angels:Your cover letter is your chance to shine! Tell us why you want to work at Office Angels specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Office Angels!
How to prepare for a job interview at Office Angels
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
