Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a small team to enhance customer service through efficient administration.
- Company: A growing company in Leicester focused on delivering top-notch service to major retail customers.
- Benefits: Enjoy flexible hours and opportunities for career development.
- Why this job: Be part of a supportive culture that values exemplary service and teamwork.
- Qualifications: Experience in customer service and strong administrative skills are essential.
- Other info: Work hours are from 9am to 5.30pm, perfect for balancing studies or other commitments.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for an experienced Customer Service Administrator to work in Leicester based in LE2 to be part of a small team where career development is there for the right candidate, our client can offer flexibility when it comes to hours 9am – 5.30pm and our client is going from strength to strength As the Customer Service Administrator we are looking for the following To drive the standard in customer service levels through the efficiency of the administration function. To take ownership and responsibility for managing the effective administration of processes and procedures for the supply of our products to major retail customers. To maximise the level of service within the business to provide exemplary service levels to customers. As the Customer Service Administrator you key responsibilities are listed below. Ensure efficient processing of customer orders. Manage to their satisfaction the high service level expectations of our customers. In conjunction with the Account Manager, manage the cordial relationships with staff in customers designated departments. Ensure Customer enquiries and queries are dealt with accurately, effectively and within reasonable time frames. Liaise with our internal departments to ensure the process is achieving the required customer service level standard. Assist and support the Account Managers in the management of the customer business and relationship. …
Administrator employer: Office Angels
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what you will be administrating will help you communicate effectively with customers and internal teams, showcasing your commitment to providing exemplary service.
✨Tip Number 2
Highlight your experience in managing customer relationships. Be prepared to discuss specific examples of how you've successfully handled customer inquiries and maintained high service levels in previous roles.
✨Tip Number 3
Demonstrate your organizational skills. As an Administrator, you'll need to manage multiple tasks efficiently. Think of ways to showcase your ability to prioritize and streamline processes during any discussions or interviews.
✨Tip Number 4
Be ready to discuss your teamwork abilities. Since you'll be part of a small team, emphasize your collaborative experiences and how you can contribute to a positive working environment while supporting Account Managers.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Administrator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in customer service and administration. Use specific examples that demonstrate your ability to manage customer orders and maintain high service levels.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention how you can contribute to the team and improve customer satisfaction based on your previous experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Office Angels
✨Show Your Customer Service Skills
Be prepared to discuss specific examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet customer needs, as this will demonstrate your commitment to driving high service levels.
✨Understand the Role's Responsibilities
Familiarize yourself with the key responsibilities of a Customer Service Administrator. Be ready to explain how your previous experience aligns with managing customer orders and maintaining relationships with clients, as this shows you understand what the job entails.
✨Emphasize Team Collaboration
Since the role involves working closely with Account Managers and other departments, be sure to highlight your teamwork skills. Share examples of how you've successfully collaborated with others to achieve common goals, which is crucial for maintaining effective administration.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask about the company culture, team dynamics, and opportunities for career development. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.
