At a Glance
- Tasks: Assist customers with bookings and enquiries in a fast-paced environment.
- Company: Join a supportive team at a well-established business in Aberdeen.
- Benefits: Competitive pay, flexible hours, and access to discounts and support programmes.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Gain valuable experience while helping people and enhancing your customer service skills.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 13.5 - 13.5 £ per hour.
Are you someone who enjoys helping people, keeping organised and being at the heart of a busy operation? We're looking for a friendly and proactive Customer Service Administrator to join our client's team in Aberdeen on a temporary basis. This is a varied and fast-paced role. You'll be the first point of contact for customers, helping them arrange vehicle bookings, answering enquiries and ensuring they receive a positive experience from start to finish. If you're a confident communicator who thrives in a busy environment and enjoys building rapport with customers, we'd love to hear from you.
The Role
As a Customer Service Administrator, you'll play a key role in keeping the day-to-day operation running smoothly. From answering incoming calls and scheduling vehicle appointments to updating records and supporting the wider team, you'll be an important part of delivering an efficient and professional service to customers. This role is ideal for someone who enjoys multitasking, problem-solving and providing excellent customer care.
Key Responsibilities:
- Answering incoming customer calls and providing excellent service
- Updating customer records and booking systems accurately
- Providing customers with updates and information regarding appointments
- Managing email enquiries, and general administrative tasks
- Liaising with internal teams to ensure smooth scheduling and service delivery
- Always delivering a high level of customer service
Candidate Requirements:
- Previous customer service or administration experience is essential.
- Excellent telephone manner and communication skills
- Strong organisational and time management skills.
- Good IT skills, including Microsoft Office
- The ability to multitask and work effectively in a busy environment
- A positive, personable and customer-focused approach to the role.
What's on Offer?
- Immediate start available
- Full-time hours, Monday to Friday
- Supportive team environment
- Opportunity to gain valuable experience with a well-established business
If you're an organised and personable individual looking for your next temporary opportunity in Aberdeen, we'd love to hear from you. Apply today with your up-to-date CV.
Temporary Customer Service Administrator employer: Office Angels Limited
Office Angels is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, flexible temporary roles, and access to various benefits including weekly pay, pension options, and health support, employees can thrive in a dynamic environment while gaining valuable experience. Located in South Lanarkshire, this role offers the chance to work within a fast-paced operations team, making it an ideal opportunity for those looking to enhance their administrative skills in compliance and logistics.
