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- Tasks: Support customer calls and coordinate service technicians in a dynamic environment.
- Company: Join a leading organisation in the manufacturing industry with a vibrant workplace culture.
- Benefits: Enjoy a supportive team environment and opportunities for personal growth.
- Why this job: Make a positive impact on customer experiences while thriving in a fast-paced setting.
- Qualifications: Previous admin experience is preferred; strong communication and organisational skills are essential.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 21300 - 29800 £ per year.
Salary - 25,397
Hours - 8.00-17.00
Location - Paisley
Are you looking for an exciting opportunity to showcase your administrative skills in a busy and dynamic environment? Our client, a leading organisation in the manufacturing industry, is seeking a highly organised and customer-focused Service Coordinator to join their team. In this role, you will provide essential support by responding to customer support calls and coordinating with a team of regionally based technicians to ensure the smooth completion of onsite service works.
As a Team Administrator you will be responsible for logging new service calls and liaising with customers. Your excellent planning skills will come into play as you allocate and schedule service technicians to meet customer requirements. This role also involves general administrative duties to support the efficient operation of the Service department.
What our client is looking for:
- Previous experience in a varied administrative role in a busy environment.
- Scheduling experience is desirable but not essential.
- Proficiency in MS Excel, Word, and Outlook.
- A professional and courteous telephone manner, with an ability to build strong relationships.
- Excellent communication and team working skills.
- The ability to thrive in a fast-paced environment and meet tight deadlines.
- Highly organised with the ability to prioritise workloads.
What you can expect from our client:
- A supportive and collaborative team environment.
- A vibrant workplace culture that values diversity and inclusion.
If you are a proactive and customer-focused individual with a passion for providing exceptional service, our client would love to hear from you! Join their team as a Service Coordinator and make a positive impact on their customer's experience. Apply now by submitting your CV.
Team Administrator - Paisley employer: Office Angels Limited
Contact Detail:
Office Angels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator - Paisley
✨Tip Number 1
Familiarise yourself with the manufacturing industry and the specific services offered by the company. Understanding their operations will help you speak confidently about how your skills can contribute to their success during any interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires a professional telephone manner, consider role-playing scenarios with friends or family to enhance your ability to build rapport with customers.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss specific situations where you prioritised workloads effectively under tight deadlines.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the team culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Team Administrator - Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, especially in busy environments. Emphasise any scheduling experience and proficiency in MS Excel, Word, and Outlook.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-focused approach and excellent communication skills. Mention specific examples of how you've successfully managed workloads and built relationships in previous roles.
Highlight Key Skills: In your application, clearly outline your organisational skills and ability to prioritise tasks. Use bullet points to make these stand out, as they are crucial for the Team Administrator role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Office Angels Limited
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you successfully managed multiple tasks or projects, as this role requires excellent organisational skills.
✨Demonstrate Customer Focus
Since the role involves liaising with customers, be ready to share instances where you provided exceptional customer service. Emphasise your ability to build strong relationships and handle inquiries professionally.
✨Familiarise Yourself with Scheduling Tools
Even if scheduling experience isn't essential, showing that you understand the basics of scheduling and can use tools like MS Excel will set you apart. Consider discussing any relevant software you've used in past roles.
✨Prepare for a Fast-Paced Environment
The job description mentions thriving in a fast-paced environment. Think of examples from your past where you successfully met tight deadlines or adapted quickly to changing priorities, and be ready to share these during the interview.
