At a Glance
- Tasks: Support sales activities and ensure smooth order processing for customers.
- Company: Join a growing team in a dynamic environment in Stansted, Essex.
- Benefits: Enjoy 26 days holiday, hybrid work, on-site parking, and product discounts.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Be the vital link between customers and teams, enhancing their experience.
- Qualifications: Experience in sales support or customer service is essential.
The predicted salary is between 30000 - 33000 £ per year.
- Sales Support Administrator
- Working Hours: Monday - Friday 9am-5pm
Benefits
- 26 days holiday + Bank Holidays
- Hybrid after training period
- On site parking
- Pension scheme
- Discount on products
- On site EV Charging
We are looking for a Sales Support Administrator to join our client's growing team.
This is a fantastic opportunity for someone with experience in sales support, customer service, or administration to play a pivotal role in supporting customers, Account Managers, and internal teams to ensure the seamless execution of sales activities.
As a Sales Support Administrator, you will provide essential administrative and operational support across customer accounts, sales processes, order management, deliveries, returns, and customer communications.
You will act as a key link between customers and internal departments, ensuring a positive customer experience and efficient operational performance.
This position requires someone who is highly organised, detail oriented, and confident managing multiple priorities in a dynamic business environment.
Key Responsibilities
- Order Processing
- Process customer orders accurately, ensuring correct pricing, quantities, and delivery schedules.
- Coordinate with logistics teams to ensure on-time order fulfilment and shipment.
- Monitor stock levels and work closely with supply chain teams to proactively manage shortages and availability issues.
- Manage customer communications via phone and email in line with company guidelines. Customer Service & Account Support
- Act as a key point of contact for customers, Account Managers, and internal departments including Sales, Logistics, Finance, and Supply Chain.
- Provide customers with order updates and delivery information.
- Resolve routine customer enquiries relating to product availability, deliveries, and general support.
- Assist with customer claims, returns, and credit note processes in collaboration with relevant teams. Administration & Back Office Support
- Maintain accurate records and documentation relating to customer contracts, agreements, promotional activities, and new product listings.
- Support marketing administration activities.
- Work closely with the finance team regarding invoices, payment tracking, and credit control activities.
- Ensure systems and records are updated accurately and efficiently.
To be successful in this role, you will have
- Previous experience in a Sales Support, Customer Service, Sales Administration, or similar back office role.
- Experience within FMCG, retail, or another customer focused environment would be highly advantageous.
- Strong Microsoft Office skills, particularly Excel, Word, and Power Point.
- Recent SAP experience, including order processing, stock interrogation, and purchase control, would be beneficial.
Sales Support Administrator employer: Office Angels Limited
Office Angels is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, flexible temporary roles, and access to various benefits including weekly pay, pension options, and health support, employees can thrive in a dynamic environment while gaining valuable experience. Located in South Lanarkshire, this role offers the chance to work within a fast-paced operations team, making it an ideal opportunity for those looking to enhance their administrative skills in compliance and logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Administrator at Office Angels Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Office Angels Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Office Angels Limited:When writing your cover letter, make sure to tailor your message specifically for Office Angels Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Office Angels Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Office Angels Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Office Angels Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Office Angels Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
