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- Tasks: Contact customers about payments and build professional relationships.
- Company: Join a fast-growing online retail company focused on B2B sales.
- Benefits: Enjoy remote work, flexible hours, and structured training.
- Why this job: Perfect for those eager to learn in a dynamic environment.
- Qualifications: Experience in administration or customer service is essential.
- Other info: Training will be in Glasgow city centre for three weeks.
The predicted salary is between 18800 - 26700 £ per year.
Salary - 23,810
Location - Glasgow/WFH after training period
Hours - Mon-Fri (9am to 5.30 pm)
We have an exciting opportunity for a Sales/Debt Administrator to join our client, a rapidly growing online retail company specialising in B2B sales. This is a newly released role within their organisation, and they are looking for a talented individual to join their team.
As an administrator within the finance department, you will be responsible for contacting customers regarding outstanding payments, both by telephone and emails. Your main focus will be building professional relationships with customers and ensuring timely payment collection. This role will require strong communication skills, attention to detail, and a keen eye for numbers.
At our client's organisation, they value flexibility and work-life balance. This role offers the opportunity to work remotely, eliminating the daily commute and allowing you to work from the comfort of your own home. There will be a training period of three weeks based in Glasgow city centre to ensure you have the necessary skills and knowledge to succeed in this role. We are only shortlisting candidates who live within a commutable distance from Glasgow City Centre.
What's in it for you?
- No daily commute and the flexibility to work from your own home
- In-depth and structured training programme to support your development
- Occasional on-site working opportunities to interact with the wider team
Key responsibilities:
- Contacting customers to discuss outstanding payments and build professional relationships
- Producing customer statements and tracking payment status
- Collaborating with the Customer Service team to resolve any issues or queries
- Identifying potential customers requiring litigation activity
- Managing overdue funds and ensuring timely collection
We are looking for a candidate who:
- Has previous experience in administration or customer service
- Is proficient in MS Office, particularly Excel
- Possesses excellent written and verbal communication skills
- Thrives in a fast-paced environment and enjoys providing exceptional customer service
- Has a desire to utilise their administration experience in the finance field
If you are eager to learn, enjoy a fast-paced environment, and are looking to broaden your experience in different business areas, then this role could be the perfect fit for you! To apply for this exciting opportunity, please submit your application today. We look forward to reviewing your qualifications and welcoming you to the team.
Sales/Debt Administrator (WFH) employer: Office Angels Limited
Contact Detail:
Office Angels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales/Debt Administrator (WFH)
✨Tip Number 1
Familiarise yourself with the B2B sales environment. Understanding how businesses operate and what they value in a supplier can give you an edge when discussing outstanding payments with customers.
✨Tip Number 2
Brush up on your communication skills, especially over the phone and via email. Practising clear and concise communication will help you build professional relationships with customers and effectively address their concerns.
✨Tip Number 3
Get comfortable with MS Excel, as it’s crucial for tracking payment statuses and producing customer statements. Consider taking a quick online course or tutorial to enhance your skills before applying.
✨Tip Number 4
Research the company culture of the organisation you're applying to. Knowing their values and work environment can help you tailor your approach during any interviews and show that you’re a good fit for their team.
We think you need these skills to ace Sales/Debt Administrator (WFH)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration or customer service. Emphasise your proficiency in MS Office, particularly Excel, and any previous roles that required strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to build professional relationships and your attention to detail, as these are key aspects of the job.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as your ability to thrive in a fast-paced environment and your desire to work in finance. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Office Angels Limited
✨Showcase Your Communication Skills
As a Sales/Debt Administrator, strong communication is key. Be prepared to demonstrate your ability to articulate clearly and professionally, both verbally and in writing. Consider sharing examples from your past experiences where you successfully resolved customer queries or built relationships.
✨Highlight Your Attention to Detail
This role requires a keen eye for numbers and detail. During the interview, mention specific instances where your attention to detail made a difference, such as identifying discrepancies in financial records or ensuring accurate customer statements.
✨Familiarise Yourself with MS Office
Proficiency in MS Office, especially Excel, is essential for this position. Brush up on your Excel skills before the interview and be ready to discuss how you've used these tools in previous roles to manage data or track payments effectively.
✨Express Your Adaptability
The company values flexibility and thrives in a fast-paced environment. Share examples of how you've adapted to changing situations or managed multiple tasks simultaneously, showcasing your ability to thrive under pressure while maintaining excellent customer service.
