At a Glance
- Tasks: Assist customers and manage orders in a dynamic sales environment.
- Company: Join a supportive team at a well-established business in Gateshead.
- Benefits: Earn £13-£14 per hour, with weekly pay and potential for permanent role.
- Other info: Enjoy team socials, free parking, and opportunities for career growth.
- Why this job: Build valuable skills while helping customers and enjoying a friendly workplace.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 13 - 14 £ per hour.
Are you an organised and customer-focused administrator who enjoys helping people and building positive relationships? We're recruiting for a Sales Administrator to join a friendly and supportive team within a well-established business based in Gateshead. You'll work closely with customers, suppliers and colleagues across the business, making every day different and giving you the opportunity to develop valuable customer service and administration skills in a busy and rewarding environment.
What's in it for you?
- £13 - £14 per hour paid weekly by Office Angels.
- Temporary ongoing contract with the potential to be made permanent for the right candidate.
- Immediate start Monday to Friday, (37.5 hours per week), fully office based.
- Free on-site parking.
- Friendly and supportive team environment.
What You'll Enjoy
- A varied role combining customer service, administration and coordination.
- The opportunity to build strong relationships with customers and colleagues.
- A supportive team that will invest time in your training and development.
- Taking ownership of customer enquiries and seeing tasks through to completion.
- The opportunity to secure a permanent position and build your career with a growing company.
Why Join?
There's a friendly atmosphere, plenty of support and a real team spirit, with a tuck shop and regular team socials and celebrations. It's a workplace where everyone pitches in, supports one another and celebrates each other's successes. You’ll gain experience across customer service, administration and order coordination while developing transferable skills that will support your long-term career progression.
About the Role
As a Sales Administrator, you'll play a key role in delivering an excellent customer experience, ensuring enquiries are handled efficiently, orders are processed accurately and customers remain informed throughout their journey. Your responsibilities will include:
- Responding to customer enquiries via telephone and email.
- Providing customers with updates regarding their orders and deliveries.
- Processing customer orders accurately and efficiently.
- Managing customer records and updating internal systems.
- Liaising with suppliers, manufacturers and internal teams to ensure smooth service delivery.
- Monitoring orders and helping to ensure deadlines are met.
- Uploading and maintaining customer documentation.
- Supporting the wider team with general administration duties.
- Building positive relationships with customers through excellent service.
About You
We're looking for someone who enjoys helping customers, takes pride in delivering a high level of service and can stay organised in a busy environment. You may have gained your experience in customer service, administration, retail, hospitality, contact centre or office-based roles and be looking for an opportunity to build your career within a supportive business. You’ll also have:
- Excellent communication skills, both written and verbal.
- Strong attention to detail and a high level of accuracy.
- Confidence communicating with customers by phone and email.
- Good IT skills and confidence learning new systems.
- The ability to work effectively as part of a busy team.
- A genuine commitment to providing outstanding customer service.
What Office Angels Offers You
- 28 days paid annual leave (accrued weekly).
- Exclusive discount vouchers for high-street brands.
- Eye care vouchers.
- Pension scheme options.
Due to the high volume of applications, individual feedback may not be provided, but all applications will be considered carefully. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.
Temporary Sales Administrator - Gateshead in North East employer: Office Angels Limited
Office Angels is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, flexible temporary roles, and access to various benefits including weekly pay, pension options, and health support, employees can thrive in a dynamic environment while gaining valuable experience. Located in South Lanarkshire, this role offers the chance to work within a fast-paced operations team, making it an ideal opportunity for those looking to enhance their administrative skills in compliance and logistics.
