Membership Engagement & Growth Manager in London

Membership Engagement & Growth Manager in London

London Full-Time 45000 - 55000 £ / year (est.) Hybrid
Office Angels Limited

At a Glance

  • Tasks: Drive membership growth and enhance member experiences in a dynamic environment.
  • Company: Leading membership association in the risk management and insurance sector.
  • Benefits: 25 days annual leave, hybrid working, private healthcare, and professional development.
  • Other info: Inclusive culture that values diverse backgrounds and offers excellent career growth.
  • Why this job: Be an ambassador for a thriving community and make a real impact.
  • Qualifications: Experience in membership engagement and strong networking skills required.

The predicted salary is between 45000 - 55000 £ per year.

  • Membership Engagement & Growth Manager
  • 45,000 - 55,000
    Permanent, Full Time
  • 35 Hours - Monday to Friday
  • City of London - Near Liverpool Street Station

Our client, a leading membership association in the risk management and insurance sector, is seeking a dynamic Membership Engagement & Growth Manager.

This newly created role is pivotal in driving sustainable membership growth and enhancing the overall member experience within an engaging and collaborative environment.

In this exciting position, the successful candidate will act as an ambassador for the organisation, engaging with members and stakeholders to cultivate a thriving community.

Benefits

  • 25 days annual leave, plus bank holidays
  • Hybrid working with flexibility around office and home-based working
  • Pension contribution scheme
  • Private healthcare
  • Employee Assistance Programme (EAP)
  • Professional development and funded learning opportunities
  • Regular team socials and networking events
  • Opportunity to work closely with senior stakeholders across the risk and insurance industry
  • Collaborative, supportive and member-focused culture

Key Responsibilities

  • Build and maintain strong relationships with member organisations, driving engagement, satisfaction and retention.
  • Lead membership growth initiatives, identifying new members, commercial opportunities and strategies to maximise renewals.
  • Represent the organisation at industry events and networking forums, building influential relationships and enhancing market presence.
  • Deliver valuable member experiences through events, forums and special interest groups that encourage collaboration and knowledge sharing.
  • Support member communications and marketing activity, ensuring high-quality engagement across multiple channels.
  • Utilise CRM systems to track member engagement, manage the membership lifecycle and continuously improve processes and member offerings.

Requirements

  • Experience with Ready Membership CRM.
  • Proven success in membership engagement, account management, or business development.
  • Strong networking skills with the confidence to engage at all levels.
  • Experience in representing an organisation at industry events.
  • Commercial awareness and the ability to identify growth opportunities.
  • Outstanding communication and interpersonal skills.
  • A full driving licence with access to transport (business mileage reimbursed).

The organisation values diverse backgrounds and experiences, promoting an inclusive environment for all candidates.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

Membership Engagement & Growth Manager in London employer: Office Angels Limited

Office Angels is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, flexible temporary roles, and access to various benefits including weekly pay, pension options, and health support, employees can thrive in a dynamic environment while gaining valuable experience. Located in South Lanarkshire, this role offers the chance to work within a fast-paced operations team, making it an ideal opportunity for those looking to enhance their administrative skills in compliance and logistics.

Office Angels Limited

Contact Details:

Office Angels Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Membership Engagement & Growth Manager in London

✨Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Office Angels Limited.

✨Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Office Angels Limited.

✨Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Office Angels Limited.

✨Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Office Angels Limited. Apply directly through us to stand out!

We think you need these skills to ace Membership Engagement & Growth Manager in London

Membership Engagement
Account Management
Business Development
Networking Skills
Communication Skills
Interpersonal Skills
Commercial Awareness

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Office Angels Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Membership Engagement & Growth Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Office Angels Limited

✨Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Office Angels Limited. Sharing personal stories or insights can really make us stand out.

✨Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

✨Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!