Office Angels Limited is seeking a Contact Centre & Customer Operations Manager to lead a busy customer function, including sales support, customer service, scheduling and aftercare. This role requires developing Team Leaders, driving performance and delivering exceptional customer outcomes.
You will work to streamline processes, enhance reporting, and balance service excellence with commercial results while contributing to business growth in a hybrid working environment.
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Hybrid Contact Centre Leader — Drive Customer Outcomes employer: Office Angels Limited
Office Angels is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, flexible temporary roles, and access to various benefits including weekly pay, pension options, and health support, employees can thrive in a dynamic environment while gaining valuable experience. Located in South Lanarkshire, this role offers the chance to work within a fast-paced operations team, making it an ideal opportunity for those looking to enhance their administrative skills in compliance and logistics.
