At a Glance
- Tasks: Support customers during sensitive times and manage administrative duties with care.
- Company: Join a compassionate team dedicated to helping others in Guildford.
- Benefits: Earn £13-14 per hour with potential for permanent placement and on-site parking.
- Other info: Full training provided; flexible hours from Monday to Friday.
- Why this job: Make a real difference while developing your admin skills in a supportive environment.
- Qualifications: Experience in administration or customer service, strong communication, and attention to detail.
The predicted salary is between 13 - 14 £ per hour.
Location: Guildford
Pay: £13 - 14 per hour
Contract: Temporary, possibility of Temp-to-Perm for the right candidate
Hours: Monday to Friday, 9:00am - 5:00pm (30-minute lunch break)
Start Date: ASAP
About the Role
Our client is seeking a compassionate and professional Administrative Assistant to join their team. This varied position will involve supporting customers during sensitive life events, handling administrative duties, and ensuring records are maintained accurately. This role would suit someone with strong customer service and administration experience who is confident speaking with customers both over the phone and face-to-face.
Key Responsibilities
- Answering incoming calls and responding to enquiries
- Providing administrative support to the wider team
- Accurate data entry and record management
- Speaking with bereaved and grieving customers in a professional and empathetic manner
- Meeting customers and helping determine the services they require
- Processing documentation and maintaining databases
- Supporting with general office administration
- Learning and using the company's internal database system (full training provided)
Requirements
- Previous administration, customer service or office support experience
- Strong communication skills and a compassionate approach
- Excellent attention to detail and data entry accuracy
- Confident using Microsoft Office and computer systems
- Ability to handle sensitive conversations professionally
- Must be a driver with access to a vehicle due to the location
- On-site parking available
Administrative Assistant in Guildford employer: Office Angels Limited
Office Angels is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, flexible temporary roles, and access to various benefits including weekly pay, pension options, and health support, employees can thrive in a dynamic environment while gaining valuable experience. Located in South Lanarkshire, this role offers the chance to work within a fast-paced operations team, making it an ideal opportunity for those looking to enhance their administrative skills in compliance and logistics.
