Service Administrator
Location: Exeter
Salary: £26,000 - £30,000 DOE
Job Type: Full-Time, Permanent
The Opportunity
Are you an organised and customer-focused professional looking for a varied office-based role?
We are recruiting for a Service Administrator to join a busy and growing Exeter-based business. Acting as the link between customers, engineers and internal teams, you'll play a key role in ensuring service requests are managed efficiently, and customers receive a first-class experience.
This is an excellent opportunity for someone who enjoys building relationships, solving problems and keeping operations running smoothly.
What You'll Be Doing
- Acting as the first point of contact for customer enquiries
- Coordinating service appointments and engineer schedules
- Managing service requests from initial enquiry through to completion
- Liaising with customers to provide updates and resolve queries
- Processing job information and maintaining accurate records
- Preparing service paperwork and documentation
- Working closely with colleagues across different departments
- Supporting the delivery of excellent customer service at all times
What We're Looking For
- Previous experience within administration, customer service or coordination
- Excellent communication and relationship-building skills
- Strong organisational abilities and attention to detail
- Ability to prioritise and manage a busy workloadA positive, proactive approach to work
- Confident using Microsoft Office and internal systems
- Experience within a service, facilities, maintenance or scheduling environment would be beneficial but is not essential
What's On Offer
- £26,000 - £30,000 DOE
- On-site parking
- Friendly and supportive team
- Stable, full-time permanent position
- Career development opportunities
- Varied and rewarding role
- Growing and successful business
- Immediate start available
About the Company
Our client is a well-established business with a strong reputation for delivering exceptional service to its customers. Due to continued growth, they are looking to strengthen their support team with the addition of a Service Administrator who can help ensure the smooth running of their day-to-day operations.
Service Administrator in Exeter employer: Office Angels Limited
Office Angels is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, flexible temporary roles, and access to various benefits including weekly pay, pension options, and health support, employees can thrive in a dynamic environment while gaining valuable experience. Located in South Lanarkshire, this role offers the chance to work within a fast-paced operations team, making it an ideal opportunity for those looking to enhance their administrative skills in compliance and logistics.
