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- Tasks: Manage property claims and support clients through the process.
- Company: Join a reputable independent business with a dedicated team across the UK.
- Benefits: Enjoy a supportive work environment with on-site parking and accessible transport links.
- Why this job: Make a real impact by helping clients during challenging times in a collaborative culture.
- Qualifications: Previous experience in property claims handling is essential; strong communication skills are a must.
- Other info: Office Angels promotes an inclusive workplace and values diverse backgrounds.
The predicted salary is between 23000 - 26000 £ per year.
The Role - Property Claims Handler
Salary - 27-30k depending on experience
Location - Stirling
Hours - 9.00-16.30 - Monday to Friday
Office Angels are working in partnership with an existing client to source a Claims Handler for their team. Having previous experience within an insurance-based claims environment is essential for this role.
The culture within our client's organisation is:
- Independent business with offices based across the UK
- Great reputation in their sector of expertise
- Small team of dedicated call handlers and administration staff
- Parking on site and accessible by bus route from Stirling City Centre
How your day will look:
- Claims Management: Handle property claims including fire, water, and storm damage.
- Client Communication: Serve as the primary point of contact for clients, providing updates and guidance throughout the claims process.
- Documentation: Collect and review necessary documentation, such as damage reports, repair estimates, and photographs.
- Coordination: Work closely with adjusters, contractors, and other stakeholders to coordinate repairs.
- Compliance: Ensure all claims are processed in accordance with company policies and regulatory requirements.
- Reporting: Maintain accurate records and prepare detailed reports on claims activity and outcomes.
- Customer Service: Provide compassionate and professional support to clients, addressing any concerns or questions they may have.
Experience:
- Previous experience in property claims handling, particularly in restoration, is highly desirable.
Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and organisational skills.
- Ability to work independently and as part of a team.
- Knowledge of insurance principles and restoration practices.
Next steps…. Apply today or call Victoria on: 0141 226 4041 for further information.
Claims Administrator employer: Office Angels Limited
Contact Detail:
Office Angels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator
✨Tip Number 1
Familiarise yourself with the specific types of property claims mentioned in the job description, such as fire, water, and storm damage. This knowledge will not only help you understand the role better but also allow you to speak confidently about your experience during any interviews.
✨Tip Number 2
Highlight your previous experience in an insurance-based claims environment when networking or during informal conversations. Engaging with professionals in the industry can provide valuable insights and potentially lead to referrals for the Claims Administrator position.
✨Tip Number 3
Demonstrate your strong analytical and problem-solving skills by preparing examples from your past work where you successfully managed claims or resolved client issues. Being able to share these stories will make you stand out as a candidate who can handle the responsibilities of the role.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Understanding their emphasis on customer service and teamwork will help you tailor your approach during interviews, showing that you are a good fit for their team.
We think you need these skills to ace Claims Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property claims handling. Emphasise any previous roles where you managed claims, particularly those involving fire, water, or storm damage.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your analytical skills, attention to detail, and ability to communicate effectively with clients.
Highlight Relevant Skills: In your application, clearly outline your strong analytical and problem-solving abilities. Provide examples of how you've successfully handled claims or worked with stakeholders in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Claims Administrator role.
How to prepare for a job interview at Office Angels Limited
✨Showcase Your Claims Experience
Make sure to highlight your previous experience in property claims handling during the interview. Be prepared to discuss specific cases you've managed, particularly those involving fire, water, or storm damage, as this will demonstrate your relevant expertise.
✨Demonstrate Strong Communication Skills
As a Claims Administrator, you'll be the primary point of contact for clients. Practice articulating how you would communicate updates and guidance effectively. Use examples from past roles where you successfully managed client relationships.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your analytical and problem-solving abilities. Think of scenarios where you had to coordinate with adjusters or contractors to resolve issues, and be ready to explain your thought process and outcomes.
✨Emphasise Attention to Detail
In this role, accuracy is key. Prepare to discuss how you ensure thorough documentation and compliance with company policies. You might want to share examples of how your attention to detail has positively impacted your previous work.
