Operations Coordinator
We're recruiting for a leading technology services business. This is an exciting opportunity to join their Central Operations team, supporting a range of operational activities that help deliver critical IT and network services to customers across the UK.
The Role
As a Central Operations Coordinator, you'll play a key part in ensuring operational processes run smoothly across the business.
- Managing support contract renewals and quotation processes
- Coordinating inventory, spares and RMA (Return Material Authorisation) activities
- Maintaining customer contract and service desk records
- Managing the Basingstoke depot and stock inventory
- Liaising with suppliers, couriers and field engineering teams
- Producing operational and service performance reports
- Supporting customer account administration and service delivery activities
- Assisting with vendor registrations and product updates
- Supporting day-to-day operational requirements across the wider team
You will also have:
- Strong organisational and multitasking skills
- Excellent attention to detail
- Confident communication and stakeholder management abilities
- A proactive and customer-focused approach
- Good Microsoft Office skills, particularly Excel
- Experience using CRM, ticketing or service management systems would be advantageous
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels UK is an Equal Opportunities Employer.
Operations coordinator in Basingstoke employer: Office Angels Limited
Office Angels is an excellent employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, flexible temporary roles, and access to various benefits including weekly pay, pension options, and health support, employees can thrive in a dynamic environment while gaining valuable experience. Located in South Lanarkshire, this role offers the chance to work within a fast-paced operations team, making it an ideal opportunity for those looking to enhance their administrative skills in compliance and logistics.
