At a Glance
- Tasks: Be the friendly face of our stunning office, welcoming clients and managing enquiries.
- Company: Join a vibrant team in a luxury environment with a focus on customer experience.
- Benefits: Enjoy a competitive salary, generous holiday, free parking, and health insurance.
- Other info: Dynamic role with opportunities for personal growth in a supportive team.
- Why this job: Make a real impact by creating a warm and professional atmosphere for visitors.
- Qualifications: Previous reception or customer service experience is a plus; strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
CONTRACT: Permanent
HOURS: Monday - Friday, 8:30am - 5pm
START: September - Must be immediately available
SALARY: £28,000 - £30,000pa
LOCATION: Wimborne
PERKS: Stunning new offices, generous holiday entitlement, free parking and health insurance
ABOUT THE ROLE: To be the first point of contact for clients and visitors, ensuring a professional, warm and high-quality customer experience while supporting the smooth running of the office to the wider team. Deliver a professional and welcoming front-of-house experience for visitors, clients and colleagues. Manage incoming calls, enquiries and visitor arrivals, ensuring they are directed appropriately. Maintain reception, meeting rooms and communal areas to a high standard of presentation. Coordinate meeting room bookings, refreshments and visitor requirements. Handle incoming and outgoing post, deliveries, courier collections and confidential waste. Monitor and maintain office supplies, stationery and kitchen stock, ensuring the office remains organised and well equipped. Provide administrative support across multiple departments, including raising purchase orders and processing documentation. Manage shared inboxes and customer enquiries, ensuring prompt and professional responses. Coordinate the ordering of stationery, office supplies, furniture and equipment for Head Office. Prepare, print, collate and distribute documents and correspondence as required. Arrange servicing, maintenance and repairs for office equipment and facilities. Maintain accurate records and ensure office equipment and facilities remain fully operational.
ABOUT YOU: Previous administration, reception or customer service experience is desirable. Excellent communication skills with a professional and confident manner. Strong organisational skills with the ability to manage multiple priorities. Good IT skills and a high level of accuracy and attention to detail. Proactive, customer-focused team player who can work independently when required.
Contact our team today to hear more about this or other opportunities.
Luxury Receptionist! £28-£30k - Stunning offices! employer: Office Angels Careers
Join a dynamic automotive team in Birmingham as a Fleet Sales Administrator, where you'll thrive in a supportive and fast-paced environment. We offer flexible working hours, competitive pay, and the best temp benefits on the market, ensuring you have the resources to excel and grow in your role. With opportunities for professional development and a culture that values initiative and teamwork, this is an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Receptionist! £28-£30k - Stunning offices!
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Office Angels Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Office Angels Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Luxury Receptionist! £28-£30k - Stunning offices!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Office Angels Careers:Your cover letter is your chance to shine! Tell us why you want to work at Office Angels Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Office Angels Careers!
How to prepare for a job interview at Office Angels Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
