At a Glance
- Tasks: Provide essential admin support and manage communications for a leading pharmaceutical project.
- Company: Join a well-established pharmaceutical organisation making a difference in health.
- Benefits: Earn £14.20ph, enjoy hybrid working, and access amazing perks like discounts and free courses.
- Other info: Enjoy a supportive team, flexible work, and opportunities for personal growth.
- Why this job: Perfect for Life Science grads wanting to kickstart their career in a dynamic office environment.
- Qualifications: Relevant Life Science background and a passion for the pharmaceutical industry.
The predicted salary is between 14.2 - 14.2 £ per hour.
Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This exciting Customer Service position would be an ideal step for a Life Science graduate who is looking to make a transition into an office-based role. The successful candidate will have a relevant Life Science background and interest in the pharmaceutical industry.
Hybrid working (8 days per month in Office) | Office based in Canary Wharf | £14.20ph | 37 hours per week (Monday to Friday) | 6 months temporary
An amazing benefits package includes:
- Weekly pay every Friday
- Easy timesheet accessibility with mobile support
- Up to 29 days annual leave
- Perks at work and discount schemes for all major retailers and over 150 high street stores
- Access to free eye-care vouchers and discounts towards glasses for VDU purposes
- Access to well-being platforms
- FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
- Temp of the Month awards
- Dedicated consultant to support your job search and offer expert interview tips
Duties of the role:
- Providing administrative support to the teams by managing and monitoring the dedicated mailboxes
- Filtering, prioritising, re-routing work coming in, take decisions and action independently where appropriate and discuss and agree what action is required
- Ensuring accurate records and audit trails for all data management including internal/external communications and making use of the various Tracking Systems available, procedures spreadsheets, secure information channels and databases to the highest possible standard and within GDPR rules
- Ensuring rapid and efficient distribution of timetables, assessment reports and comments, and annotating the tracking systems as appropriate
- Manage incoming meeting requests for meetings, including retrieval of papers, circulation of incoming information
- Processing invoices and raising purchase orders as directed
Temp Business Support Coordinator in London employer: Office Angels Careers
Join a dynamic automotive team in Birmingham as a Fleet Sales Administrator, where you'll thrive in a supportive and fast-paced environment. We offer flexible working hours, competitive pay, and the best temp benefits on the market, ensuring you have the resources to excel and grow in your role. With opportunities for professional development and a culture that values initiative and teamwork, this is an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Temp Business Support Coordinator in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Office Angels Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Office Angels Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Temp Business Support Coordinator in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Office Angels Careers:Your cover letter is your chance to shine! Tell us why you want to work at Office Angels Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Office Angels Careers!
How to prepare for a job interview at Office Angels Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
