Hospitality Sales Administrator
Location: Covent Garden, London
Department: Sales & Events
Contract: Temp - ongoing
We are looking for a highly organised, personable and proactive Sales Administrator to support our Sales Manager across three sites. This is a hands-on role at the centre of our sales and reservations process, managing incoming enquiries, following up with leads and coordinating with our on-site teams to turn enquiries into confirmed bookings.
You will act as a key link between prospective clients, the Sales team and the teams on the ground, ensuring enquiries are responded to promptly, bookings are managed accurately and clients receive an excellent hospitality experience from their first interaction.
Key Responsibilities
Monitor and follow up on new sales leads and enquiries received through the website, email and reservation platforms.
Respond to incoming enquiries, understand client requirements and ensure each enquiry is directed to the appropriate member of the Sales or on-site team.
Support the management and coordination of reservations, events and bookings across three sites.
Work closely with on-site teams to confirm availability, menus, event requirements and client-specific requests or modifications.
Use 7Rooms, OpenTable and other reservation systems to manage bookings and maintain accurate client information.
Follow up with prospective clients to progress enquiries and support the conversion of leads into confirmed bookings.
Provide administrative support to the Sales Manager, helping to maintain an organised and up-to-date sales pipeline.
Act as a central point of contact between the Sales team and approximately 10 key stakeholders across the three sites , ensuring information is communicated accurately and efficiently.
Assist with menu enquiries and modifications, working with operational teams to establish what can be accommodated for individual bookings and events.
Coordinate booking amendments, special requirements and client requests, ensuring relevant teams are kept informed.
Maintain accurate and up-to-date booking and client information across relevant systems.
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Hospitality Sales Administrator employer: Office Angels Careers
Join a dynamic automotive team in Birmingham as a Fleet Sales Administrator, where you'll thrive in a supportive and fast-paced environment. We offer flexible working hours, competitive pay, and the best temp benefits on the market, ensuring you have the resources to excel and grow in your role. With opportunities for professional development and a culture that values initiative and teamwork, this is an excellent place to build your career.
