We're Hiring: Customer Service Administrator Location: Livingston Full-time | Temporary with view to go permanent Salary: £26k About the Role We're looking for a proactive and customer-focused Customer Service Administrator to join our client's first-line Customer Care team . In this role, you will be the primary point of contact for all customer interactions , managing a wide range of enquiries from general questions and product information to resolving customer concerns and complaints. You'll play a critical role in shaping the customer experience, ensuring every interaction is handled professionally, efficiently, and with a focus on delivering excellent service. What You'll Be Doing Acting as the first point of contact for all incoming customer enquiries via phone, email, and in person Managing a broad spectrum of queries, including: General enquiries Product information and guidance Order-related questions Customer feedback and complaints Taking ownership of queries, ensuring they are resolved promptly or escalated appropriately Delivering a high standard of customer care at all times Maintaining up-to-date knowledge of products to p...
Customer Service Administrator employer: Office Angels Careers
Join a dynamic automotive team in Birmingham as a Fleet Sales Administrator, where you'll thrive in a supportive and fast-paced environment. We offer flexible working hours, competitive pay, and the best temp benefits on the market, ensuring you have the resources to excel and grow in your role. With opportunities for professional development and a culture that values initiative and teamwork, this is an excellent place to build your career.
