Job Details
JOB TITLE: Shipping Coordinator
LOCATION: Folkestone, Kent (hybrid working)
SALARY: £16ph to £17ph
TERM: 12 month temporary contract
HOURS: Monday to Friday, 37hrs a week
Responsibilities
- Supporting customers through monitoring of daily shipment issues, management of outbound customs queries and monitoring of imports to ensure the delivery schedule is maintained efficiently.
- Following up on transport complaints and resolving missed deliveries or documents by carriers.
- Facilitating and liaising with attention to shipping dates, labelling, packaging, and stock-holding in alignment with customer requirements.
- Keeping lines of communication open by actively engaging with individuals and coordinating around specific requests.
Required Experience & Skills
- At least 2 years of experience in a similar role.
- Excellent customer service experience, showcasing your ability to provide exceptional service.
- Ability to work under pressure and deal with ambiguity, demonstrating your resilience.
- Keen attention to detail, assuring accuracy in your work.
- An efficient personality with strong time management and customer skills.
- SAP knowledge would be advantageous but not essential.
- Awareness of Customs documentation and inbound/outbound movement (desirable).
Benefits
- *AMAZING* Benefits of becoming an Office Angels Temp:
- Weekly Pay
- Up to 28 days annual leave
- Dedicated consultant to support your job search
- First opportunity to see permanent positions
- Access to free eyecare vouchers
- Temp of the Month awards
- Timesheets can be completed on mobile devices
- Perks at work
- Discount schemes
- Access to Well-being platforms
Equal Employment Opportunity
We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels UK is an Equal Opportunities Employer.
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Shipping Coordinator | Hybrid role! in Folkestone employer: Office Angels (Ashford)
As an Insurance Administrator at our Ashford office, you'll join a friendly and supportive team that values collaboration and personal growth. With 25 days of annual leave, regular pay reviews, and a performance-related bonus, we prioritise employee well-being and development in a dynamic work environment. Our commitment to inclusivity ensures that every team member can thrive and contribute their unique talents.
