We're excited to be recruiting for a French speaking Customer service position for our Engineering client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too.
Please find all the details below
- Job title: French speaking Customer Service Advisor
- Location: Ashford, Kent
- Hybrid: Yes, with free on-site parking for your convenience
- Salary: £26,000 - £27,000
- Start date: Immediate or our client can wait if you require 4 weeks notice
- Hours: Monday - Friday 9am - 5pm (1 hour for lunch)
- Annual leave: 25 days + Bank holidays
- Development opportunities: To grow your skills and career
Duties and responsibilities
- Liaise with customers and suppliers in France
- Process customer orders for engineering parts
- Respond to any queries on the telephone and on e-mail
- Build relationships with customers
- Update customers about deliveries
- Handle occasional complaints
Ideal skills and experience
- Bi lingual French and English is essential
- Previous experience within a Customer service office environment
- Experience of processing customers orders
- Knowledge of Microsoft applications, especially Excel
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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French Customer Service Advisor *Hybrid *£26k - £27k in Ashford employer: Office Angels (Ashford)
As an Insurance Administrator at our Ashford office, you'll join a friendly and supportive team that values collaboration and personal growth. With 25 days of annual leave, regular pay reviews, and a performance-related bonus, we prioritise employee well-being and development in a dynamic work environment. Our commitment to inclusivity ensures that every team member can thrive and contribute their unique talents.
