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- Tasks: Lead a dynamic hospitality team to deliver exceptional catering services at exciting events.
- Company: Join a prestigious venue known for its vibrant atmosphere and high-quality service.
- Benefits: Competitive salary, Monday to Friday schedule with occasional weekends, and career growth opportunities.
- Why this job: Be at the forefront of memorable events and make a real impact in hospitality.
- Qualifications: Experience in hospitality or events management with strong leadership skills.
- Other info: Fast-paced environment perfect for those passionate about food and service excellence.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for an experienced and motivated Hospitality Floor Manager to support the delivery of high-quality catering and hospitality services at a prestigious venue with 17 meeting rooms, including a main space seating up to 300 guests. This is a hands-on role for a very busy operation, ideal for someone passionate about events, food service excellence, and team leadership within a contract catering environment.
As Hospitality Floor Manager, you will work closely with the General Manager to lead the catering operation for a wide range of events, conferences, meetings, and formal dinners. You will help ensure seamless service delivery, outstanding customer experience, and efficient team performance.
Key Responsibilities:- Support the day-to-day management of the hospitality and events catering operation
- Lead, motivate, and supervise the hospitality team during events and service periods
- Oversee catering for conferences, meetings, corporate events, and seated dinners
- Ensure service standards are consistently delivered to a high level
- Assist with event planning, room set-ups, staffing, and logistics
- Maintain strong client and venue relationships, acting as a professional point of contact
- Ensure compliance with food safety, health & safety, and company standards
- Support stock control, ordering, and cost management
- Previous experience in hospitality or events management, ideally within contract catering
- Strong leadership skills with the ability to manage teams in a fast-paced environment
- Experience delivering conferences, large-scale events, and formal dining
- Excellent communication and customer service skills
- Organised, proactive, and able to remain calm under pressure
- Flexible to work evenings as required by the events calendar
If you are passionate about hospitality, thrive on delivering exceptional events, and are ready to take the next step in your management career, we would love to hear from you.
Hospitality Floor Manager in London employer: Off To Work
Contact Detail:
Off To Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Floor Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Show up at events! Attend industry meet-ups, conferences, or even local gatherings related to hospitality. It’s a great way to meet potential employers and showcase your passion for events and food service excellence.
✨Tip Number 3
Prepare for interviews by practising common questions specific to hospitality management. Think about your past experiences and how they relate to the role of a Hospitality Floor Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for someone like you. Plus, it’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace Hospitality Floor Manager in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for hospitality and events in your application. Share specific examples of how you've delivered exceptional service or led a team in a busy environment. This will help us understand why you're the perfect fit for our Hospitality Floor Manager role.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and events management. We want to see your leadership skills and any achievements that demonstrate your ability to manage teams and deliver high-quality service. Customising your CV can really make you stand out!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you want to join our team. Be genuine and let your personality shine through. Mention specific aspects of the job description that excite you, and explain how your background aligns with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Off To Work
✨Know Your Venue
Before the interview, do some research on the venue where you'll be working. Familiarise yourself with its layout, the types of events they host, and their service standards. This will show your potential employer that you're genuinely interested and prepared to hit the ground running.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led teams in high-pressure situations. Think about times when you motivated your team during busy events or resolved conflicts. This will demonstrate your capability to manage a fast-paced environment effectively.
✨Emphasise Customer Service Excellence
Prepare to talk about your approach to delivering outstanding customer experiences. Share anecdotes that highlight your communication skills and how you've gone above and beyond to ensure client satisfaction. This is crucial in hospitality, so make it count!
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the types of events they typically host or how they measure success in their catering operations. This not only shows your interest but also helps you gauge if the role is the right fit for you.
