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- Tasks: Lead and oversee high-profile events from planning to execution across multiple venues.
- Company: Fast-growing, highly regarded event catering company based in East London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a vibrant team and thrive in a fast-paced, exciting atmosphere.
- Why this job: Make a real impact in the events industry while leading a talented team.
- Qualifications: Proven multi-site event delivery experience and strong leadership skills.
The predicted salary is between 53000 - 57000 ÂŁ per year.
Our client, a fast‑growing and highly regarded East London‑based event catering company, is seeking to appoint a Head of Events Operations. Reporting to the Ops Director, this senior leadership role is responsible for overseeing the delivery of high‑profile events across a diverse portfolio of London venues and client sites, including corporate functions, weddings, and large‑scale events. This is a pivotal position offering real influence over operational standards, team performance, and event execution. You will play a central role in driving consistency, refining processes, and ensuring exceptional service delivery across all events. A hands‑on role, you will take full ownership of event operations—from initial planning through to on‑site execution—while leading and developing a high‑performing team in a fast‑paced, multi‑site environment. Proven multi‑venue experience is essential; candidates from single‑site roles will not be considered.
Key Responsibilities
- Oversee the end‑to‑end delivery of events across multiple venues and client locations.
- Lead on‑day operations, ensuring seamless execution and high service standards.
- Manage, mentor, and develop Event Managers, Coordinators, and freelance teams.
- Plan & allocate resources, staffing, and logistics across a busy events schedule.
- Build strong relationships with clients, venues, and suppliers.
- Ensure compliance with health & safety, food safety, and licensing requirements.
- Drive operational improvements, processes, and consistency across all events.
- Collaborate closely with sales, kitchen, and logistics teams to support commercial performance.
About You
- Proven experience in a similar role within high‑end hospitality or events venue setting / caterer.
- Strong multi‑site event delivery experience (essential).
- Experienced leader with the ability to build and develop high‑performing teams.
- Highly organised with strong logistical and planning capability.
- Confident and professional in client‑facing environments.
- Calm, solutions‑focused, and effective under pressure.
- Commercially aware with budget management experience.
- Hands‑on approach with excellent attention to detail.
Head of Events Operations in London employer: Off to Work
Contact Detail:
Off to Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Events Operations in London
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Showcase your skills in action! If you have the chance, volunteer for events or projects related to event operations. This hands-on experience not only boosts your CV but also gives you real-life examples to discuss in interviews.
✨Tip Number 3
Prepare for interviews by researching the company and its events. Tailor your responses to highlight how your experience aligns with their needs. We want to see your passion for high-end events and your ability to lead a team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Events Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Head of Events Operations role. Highlight your multi-site event delivery experience and any leadership roles you've held in high-end hospitality or catering.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share your passion for event operations and how your hands-on approach has led to successful event execution in the past.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve driven operational improvements and enhanced service delivery in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Off to Work
✨Know Your Events Inside Out
Before the interview, dive deep into the types of events the company caters for. Familiarise yourself with their portfolio and think about how your experience aligns with their needs. This will help you demonstrate your understanding of high-profile event delivery and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head of Events Operations, you'll need to lead a team effectively. Prepare examples of how you've successfully managed and developed teams in the past. Highlight specific situations where your leadership made a difference, especially in high-pressure environments.
✨Be Ready to Discuss Logistics
Logistics is key in this role, so be prepared to discuss your planning and organisational skills. Think of scenarios where you've had to allocate resources or manage multiple events simultaneously. This will showcase your ability to handle the complexities of multi-site operations.
✨Demonstrate Client Relationship Management
Building strong relationships is crucial in this position. Prepare to talk about how you've successfully interacted with clients, venues, and suppliers in the past. Share specific examples of how you've maintained high service standards and resolved any issues that arose during events.