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- Tasks: Support catering operations and ensure exceptional service for students during meal times.
- Company: Join a forward-thinking contract caterer focused on customer satisfaction in the education sector.
- Benefits: Enjoy term-time working patterns, excellent benefits, and a work-life balance.
- Why this job: Be part of a dynamic team creating memorable dining experiences for students.
- Qualifications: Experience in hospitality or catering, strong leadership, and excellent communication skills required.
- Other info: Flexible hours and a passion for food and service are essential.
The predicted salary is between 24000 - 33600 £ per year.
Education Sector - Independent School Bedford - Bedfordshire
Salary up to £20,146
44 weeks a year
Excellent benefits 5 days/week, including occasional weekends
Are you passionate about food, service excellence, and creating memorable experiences? We are looking for a Front of House Assistant to join a dynamic team. This role offers the perfect opportunity for those seeking work-life balance, with term-time-focused working patterns. We are keen to connect with professionals experienced in the hospitality or catering sectors who are ambitious, innovative, and enthusiastic about joining a growing company.
About the Role:
Our client is a forward-thinking Contract Caterer with a strong focus in the Education Sector where customer satisfaction is paramount. As the Front of House Assistant, you will play a vital role in supporting the management and growth of the catering operations, ensuring exceptional customer experiences at every level. The Front of House Assistant will ensure the students have a great dining experience and that they feel supported and assisted during meal and break times.
Key Responsibilities:
- Oversee and ensure exceptional service delivery, consistently exceeding customer expectations.
- Ensure a high level of customer service is always met.
- Provide a safe and secure environment for the students.
- Maintain a high level of hygiene and cleanliness in the food service areas.
- Communicate effectively at all levels and think on your feet to solve problems efficiently.
- Maintain compliance with all company and client policies, including health and safety, hygiene, COSHH, and other relevant regulations.
Ideal Candidate:
- Strong leadership qualities and excellent communication skills.
- Proven success in food catering services within Education, B&I, or Hotels sectors.
- Experience supervising and motivating a team in a fast-paced environment while maintaining service excellence in the catering operations.
- Flexible attitude toward work hours and tasks.
- A genuine passion for food and customer service.
Front of House Assistant employer: Off To Work
Contact Detail:
Off To Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of the education sector. Understanding how to cater to students and staff in a school environment will set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills during any informal interactions, whether it's at networking events or casual meet-ups. Demonstrating your passion for creating memorable experiences can leave a lasting impression.
✨Tip Number 3
Connect with current employees or alumni from the school to gain insights into the culture and expectations. This knowledge can help you tailor your approach and demonstrate your genuine interest in the role.
✨Tip Number 4
Be prepared to discuss your experience in fast-paced environments. Highlighting specific examples where you've successfully managed challenges in catering or hospitality will show that you're ready for the demands of the role.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or catering. Emphasise any roles where you provided exceptional customer service, as this is crucial for the Front of House Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and service excellence. Mention specific experiences that demonstrate your ability to create memorable dining experiences and your enthusiasm for working in an educational environment.
Highlight Relevant Skills: In your application, focus on skills such as leadership, communication, and problem-solving. Provide examples of how you've successfully managed customer interactions and maintained high standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality sector.
How to prepare for a job interview at Off To Work
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences that highlight your passion, whether it's a memorable dining experience you've created or a time you went above and beyond for a customer.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively solved problems in a fast-paced environment. The interviewer will want to see that you can think on your feet and handle challenges with ease, especially in a catering setting.
✨Highlight Your Leadership Experience
Discuss any previous roles where you've supervised or motivated a team. Emphasise your ability to maintain service excellence while leading others, as this is crucial for the Front of House Assistant role.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the catering industry. Be prepared to discuss how you ensure compliance in your work, as this is a key responsibility in the role.
