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- Tasks: Support catering operations and ensure students have a fantastic dining experience.
- Company: Join a forward-thinking contract caterer focused on customer satisfaction in the education sector.
- Benefits: Enjoy term-time working patterns, excellent benefits, and a work-life balance.
- Why this job: Be part of a dynamic team that values innovation and service excellence.
- Qualifications: Experience in hospitality or catering, strong leadership, and communication skills required.
- Other info: Flexible hours and a passion for food and customer service are essential.
The predicted salary is between 24000 - 33600 £ per year.
Education Sector - Independent School Bedford - Bedfordshire
Salary up to £20,146
44 weeks a year
Excellent benefits 5 days/week, including occasional weekends
Are you passionate about food, service excellence, and creating memorable experiences? We are looking for a Front of House Assistant to join a dynamic team. This role offers the perfect opportunity for those seeking work-life balance, with term-time-focused working patterns. We are keen to connect with professionals experienced in the hospitality or catering sectors who are ambitious, innovative, and enthusiastic about joining a growing company.
About the Role:
Our client is a forward-thinking Contract Caterer with a strong focus in the Education Sector where customer satisfaction is paramount. As the Front of House Assistant, you will play a vital role in supporting the management and growth of the catering operations, ensuring exceptional customer experiences at every level. The Front of House Assistant will ensure the students have a great dining experience and that they feel supported and assisted during meal and break times.
Key Responsibilities:
- Oversee and ensure exceptional service delivery, consistently exceeding customer expectations.
- Ensure a high level of customer service is always met.
- Provide a safe and secure environment for the students.
- Maintain a high level of hygiene and cleanliness in the food service areas.
- Communicate effectively at all levels and think on your feet to solve problems efficiently.
- Maintain compliance with all company and client policies, including health and safety, hygiene, COSHH, and other relevant regulations.
Ideal Candidate:
- Strong leadership qualities and excellent communication skills.
- Proven success in food catering services within Education, B&I, or Hotels sectors.
- Experience supervising and motivating a team in a fast-paced environment while maintaining service excellence in the catering operations.
- Flexible attitude toward work hours and tasks.
- A genuine passion for food and customer service.
Front of House Assistant employer: Off To Work
Contact Detail:
Off To Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of the education sector. Understanding how to cater to students and staff in a school environment will set you apart from other candidates.
✨Tip Number 2
Highlight your experience in hospitality or catering during any networking opportunities. Engage with professionals in these sectors to learn more about their experiences and gather insights that could be beneficial for your application.
✨Tip Number 3
Demonstrate your passion for food and service excellence by volunteering at local events or community kitchens. This hands-on experience can provide you with valuable stories to share during interviews.
✨Tip Number 4
Prepare to discuss how you would handle challenging situations in a fast-paced environment. Think of examples where you've successfully resolved issues, as this will showcase your problem-solving skills and ability to think on your feet.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or catering. Emphasise any roles where you provided exceptional customer service, as this is crucial for the Front of House Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and service excellence. Mention specific experiences that demonstrate your ability to create memorable dining experiences and your enthusiasm for working in an educational environment.
Highlight Relevant Skills: In your application, focus on skills such as leadership, communication, and problem-solving. Provide examples of how you've successfully managed customer interactions and maintained high standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality sector.
How to prepare for a job interview at Off To Work
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences that highlight your passion, whether it's a memorable dining experience you've created or a time you went above and beyond for a customer.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively solved problems in a fast-paced environment. The interviewer will want to see that you can think on your feet and handle challenges efficiently, especially in a catering context.
✨Highlight Your Team Leadership Experience
Discuss your experience in supervising and motivating a team. Provide specific examples of how you've led a team to success in previous roles, particularly in hospitality or catering settings, to showcase your leadership qualities.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations relevant to the catering industry. Be prepared to discuss how you ensure compliance with hygiene standards and safety protocols, as this is crucial for the role.
