At a Glance
- Tasks: Lead and develop a senior team across multiple high-volume catering sites.
- Company: Join Off to Work, a dynamic leader in contract catering.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Other info: Be part of a passionate team focused on great food and service.
- Why this job: Make your mark in a senior role while driving innovation and excellence.
- Qualifications: Experience in multi-site operations and strong commercial acumen required.
The predicted salary is between 32000 - 48000 £ per year.
We're hiring a proven leader to take full ownership of a high-value, multi-site catering contract. If you're commercially focused, passionate about food, and thrive in dynamic, high-pressure environments, this is a standout opportunity to make your mark at a senior level.
You'll be responsible for overseeing a portfolio of busy operations, managing a senior team, and delivering outstanding service, client satisfaction, and financial performance. You'll drive growth, lead change, and ensure operational excellence across all sites.
If you're commercially minded, client-focused, and a true foodie at heart, this senior role puts you at the centre of strategic delivery, growth, and operational excellence.
Key responsibilities:
- Lead and develop a senior team across multiple high-volume sites
- Own the full P&L for a multi-million-pound contract, hitting financial and operational targets
- Deliver consistently high standards in food, service, and client engagement
- Build strong, lasting relationships with stakeholders at every level
- Shape and implement commercial strategies to support business growth and retention
- Use data and feedback to identify opportunities, improve performance, and drive innovation
- Work closely with internal teams — including HR, marketing, and procurement — to align service delivery and business goals
- Foster a culture of accountability, collaboration, and continuous improvement
Must have:
- Significant experience leading multi-site operations in the contract catering or foodservice sector
- Strong commercial acumen and a proven ability to manage large-scale budgets
- A strategic mindset combined with hands-on leadership — you lead by example
- Excellent client management and communication skills
- A track record of delivering high standards, business growth, and operational success
- Experience leading change and embedding process improvements across complex teams
- A genuine passion for great food, great service, and great people
Who You Are: You've led from the front — managing teams, budgets, and large contracts. You've helped businesses grow and retain key clients by delivering exceptional results. You're calm under pressure, solutions-focused, and always looking for ways to elevate performance. Most importantly, you bring the energy and leadership that gets teams behind a shared goal.
Contract Director in Brockenhurst employer: Off to Work
As a leading caterer in the City of London, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and ambition. Our employees enjoy competitive salaries, excellent perks, and opportunities for professional growth, all while working in a dynamic corporate environment that prioritises high-quality food and beverage experiences. Join us to be part of a team that not only delivers exceptional service but also invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Director in Brockenhurst
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Off to Work. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Off to Work
Don't be shy about reaching out to Off to Work directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Contract Director in Brockenhurst
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Off to Work and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Off to Work
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
