Contract Director

Off to Work Royal Tunbridge Wells, England, United Kingdom

Contract Director

Off to Work Royal Tunbridge Wells, England, United Kingdom

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Contract Director

Contract Catering – Multi-Site Operations

We’re hiring a proven leader to take full ownership of a high-value, multi-site catering contract. If you\’re commercially focused, passionate about food, and thrive in dynamic, high-pressure environments, this is a standout opportunity to make your mark at a senior level.

You’ll be responsible for overseeing a portfolio of busy operations, managing a senior team, and delivering outstanding service, client satisfaction, and financial performance. You’ll drive growth, lead change, and ensure operational excellence across all sites.

If you’re commercially minded, client-focused, and a true foodie at heart, this senior role puts you at the centre of strategic delivery, growth, and operational excellence.

Key responsibilities:

• Lead and develop a senior team across multiple high-volume sites
• Own the full P&L for a multi-million-pound contract, hitting financial and operational targets
• Deliver consistently high standards in food, service, and client engagement
• Build strong, lasting relationships with stakeholders at every level
• Shape and implement commercial strategies to support business growth and retention
• Use data and feedback to identify opportunities, improve performance, and drive innovation
• Work closely with internal teams — including HR, marketing, and procurement — to align service delivery and business goals
• Foster a culture of accountability, collaboration, and continuous improvement

Must have:

• Significant experience leading multi-site operations in the contract catering or foodservice sector
• Strong commercial acumen and a proven ability to manage large-scale budgets
• A strategic mindset combined with hands-on leadership — you lead by example
• Excellent client management and communication skills
• A track record of delivering high standards, business growth, and operational success
• Experience leading change and embedding process improvements across complex teams
• A genuine passion for great food, great service, and great people

Who You Are

You’ve led from the front — managing teams, budgets, and large contracts. You’ve helped businesses grow and retain key clients by delivering exceptional results. You\’re calm under pressure, solutions-focused, and always looking for ways to elevate performance.

Most importantly, you bring the energy and leadership that gets teams behind a shared goal.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Management

• Industries

  Caterers, Food and Beverage Services, and Facilities Services

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