Catering & Reception General Manager

Catering & Reception General Manager

Contract Catering – Corporate Sector

The City, London

Monday to Friday

Salary: £46,000 per annum + excellent benefits

About the Role

We are seeking a highly professional, experienced, and client-focused Catering and Reception General Manager to lead the VIP Hospitality and Events operations at a prestigious corporate site in the City.

This is a key leadership role responsible for the seamless delivery of five-star guest experiences, the operational oversight of VIP catering and events, and the effective management of a small but dedicated front-of-house team.

You will serve as the primary point of contact for both internal and external stakeholders, ensuring premium service delivery, flawless execution of high-profile events, and exceptional client engagement. While client services form an important part of the position, the core responsibility lies in managing end-to-end hospitality and event operations with excellence and precision.

Key Responsibilities

• Lead and manage all aspects of VIP Hospitality & Events operations, ensuring service excellence and efficiency.
• Inspire and guide the team to deliver outstanding Hospitality & Events and front-of-house services.
• Building and maintain trusted relationships with clients and stakeholders.
• Oversee premium catering, meeting room coordination, and high-level event delivery.
• Manage team performance, including scheduling, training, and development.
• Drive continuous service enhancements to elevate guest experiences.
• Ensure all services aligns with the brand and client standards with professionalism, innovation, and service excellence.

Ideal Candidate Profile

• Proven experience in managing hospitality and events operations within a corporate setting / contract catering.
• Demonstrated ability to lead and develop small teams with a focus on quality and service culture.
• Exceptional interpersonal and client management skills, with a proactive and consultative approach.
• Strong organisational & administrative capabilities, including resource planning and event coordination.
• Impeccable communication skills, both verbal and written.
• Confident and professional presence, with excellent personal presentation.
• Results-driven, with a passion for exceeding expectations and delivering luxury-level guest experiences.

Benefits Package

• 23 days annual leave , plus public holidays
• Health cash plan
• Pension and life assurance