At a Glance
- Tasks: Lead and manage facilities services across multiple education sites, ensuring excellence and compliance.
- Company: Dynamic organisation focused on delivering top-notch facilities management in the education sector.
- Benefits: Salary up to £65,000, company car, and excellent benefits package.
- Why this job: Make a real impact by leading a large team and enhancing service delivery in education.
- Qualifications: 10+ years in senior FM roles, strong leadership, and financial management skills required.
- Other info: Join a vibrant team dedicated to operational excellence and client satisfaction.
The predicted salary is between 46800 - 78000 £ per year.
An exceptional opportunity has arisen for an experienced Total Facilities Manager to lead the full delivery of hard and soft FM services across a multi-site education and community portfolio. This pivotal role requires a commercially focused, results-driven leader to ensure excellence in service delivery, contractual compliance, and stakeholder satisfaction. You will have full responsibility for contract performance, financial management, operational delivery, and team leadership — maintaining the highest standards across all facilities and services.
You’ll drive operational excellence, client satisfaction, and commercial success across a diverse range of FM services, including building maintenance, lifecycle and variation works, catering, cleaning, and grounds management.
Key Responsibilities- Lead and manage all hard and soft FM services, ensuring contractual and safety compliance.
- Deliver sector-leading service standards across maintenance, cleaning, catering, and support functions.
- Provide strong leadership, direction, and motivation to a large, multi-disciplinary team.
- Manage budgeting, forecasting, cost control, and lifecycle planning for a £5M+ contract.
- Oversee subcontractor performance and ensure best value through effective commercial management.
- Maintain strong, proactive relationships with clients and stakeholders.
- Ensure compliance with Health & Safety, environmental, and quality standards.
- Leading a team of 90+ across multiple disciplines.
- Proven experience in a senior Facilities Management role (PFI or multi-site environment preferred).
- Strong understanding of hard and soft FM operations.
- Commercially astute, with solid financial management and reporting skills.
- Excellent leadership and communication skills — able to inspire, develop, and manage large teams.
- Knowledge of SFG20, statutory compliance, and AP/RP structures.
- Minimum 10 years’ experience in senior FM management.
- Recognised Health & Safety qualification and hands-on audit/investigation experience.
Account Manager - Facilities Management employer: Off To Work
Contact Detail:
Off To Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Facilities Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to highlight how your experience aligns with their needs, especially in managing hard and soft FM services. Show them you’re the perfect fit for leading their multi-disciplinary team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills in facilities management. Keep an eye on our listings and get your application in – we’d love to see you join the team!
We think you need these skills to ace Account Manager - Facilities Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in facilities management, especially in leading teams and managing contracts. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your achievements in FM services and how you’ve driven client satisfaction in the past.
Showcase Your Leadership Skills: Since this role involves managing a large team, make sure to highlight your leadership experience. We love seeing how you've motivated teams and delivered results in previous positions, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Off To Work
✨Know Your FM Basics
Make sure you brush up on your knowledge of hard and soft facilities management. Understand the key services involved, like maintenance, cleaning, and catering. Being able to discuss these confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led large teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This is crucial for a role that requires managing 90+ people across multiple disciplines.
✨Demonstrate Financial Acumen
Since you'll be managing a £5M+ contract, be ready to discuss your experience with budgeting, forecasting, and cost control. Bring along examples of how you've improved financial performance in previous roles to highlight your commercial awareness.
✨Build Rapport with Stakeholders
Think about how you've maintained strong relationships with clients and stakeholders in the past. Be prepared to share strategies you've used to ensure satisfaction and compliance. This will show that you understand the importance of communication and collaboration in facilities management.