At a Glance
- Tasks: Manage counselling services and support young people's mental health initiatives.
- Company: A dedicated charity focused on mental health for children and young people.
- Benefits: Company pension, employee assistance programme, and discounts on events.
- Other info: Flexible working hours with opportunities for evening and weekend work.
- Why this job: Make a real difference in young people's lives while developing your skills.
- Qualifications: Counselling/mental health qualification and management experience required.
The predicted salary is between 30000 - 40000 £ per year.
We’re currently recruiting a part‑time (28 hours per week) Counselling Service Manager to manage one of the Charity’s counselling services and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities
- Supporting less experienced staff and facilitating cohesive working between services within the charity.
- Offering a flexible range of short‑term and longer‑term mental health interventions to children and young people aged 11‑25, including individual and group support, workshops, crisis support and mental‑health themed activities.
- Developing new initiatives and ways of working to support young people’s mental health across South London.
Working conditions
All posts are fully office based and will require flexible working across service areas and interventions. Some regular evening and/or weekend work may be required to meet the needs of young people.
Benefits
- Company pension
- EAP (Employee Assistance Programme)
- Store and event ticket discounts
Service Manager employer: Off The Record
As a Service Manager with our charity, you will be part of a dedicated team committed to making a real difference in the lives of children and young people in South London. We offer a supportive work culture that values flexibility and collaboration, alongside opportunities for professional growth and development in the mental health sector. With benefits such as a company pension and employee assistance programmes, we strive to create a rewarding environment where your passion for mental health can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager
✨Get Involved in Local Mental Health Initiatives
Join local mental health organisations and initiatives to immerse yourself in the community. Volunteering at workshops or support groups can not only boost your experience but also help you make valuable connections that might lead to part-time roles. It’s all about getting your name out there!
✨Attend Networking Events and Workshops
Keep an eye on workshops and networking events specifically for therapy and counselling professionals. These gatherings are prime opportunities to meet potential employers, hear about job openings, and engage in meaningful conversations with industry peers. Who knows who you might bump into!
✨Showcase Your Skills Online
Create a professional online presence highlighting your counselling approach and experiences. Consider starting a blog or sharing insights on social media about therapy methods. This can attract attention from local companies like Off The Record who are looking for someone like you for their part-time needs.
✨Directly Approach Local Clinics
Don't be shy about reaching out directly to clinics or counselling practices in your area. Many part-time roles are filled without ever being advertised. A friendly email introducing yourself and expressing interest in potential opportunities at Off The Record can sometimes lead to the job you’ve been dreaming of!
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Compassionate Side:In the therapy and counselling professions, it's crucial to convey your empathy and understanding in your application. Your CV should highlight any relevant volunteer work or experience in helping roles. Let’s face it, potential employers want to see that you can connect with clients, so showcase those soft skills front and centre!
Include Your Credentials:For a part-time role in therapy or counselling, it’s essential to demonstrate your qualifications. Make sure to include any degrees, certifications, or workshops that are relevant to the position. If you’ve completed specific training in mental health or counselling techniques, don’t skip those; they can set you apart from others.
Craft a Genuine Cover Letter:Your cover letter is the perfect place to express your interest in working part-time and highlight your passion for helping others. Talk about why you’re drawn to Off The Record and how the part-time role fits into your career path. We're looking for a genuine connection, so let your personality shine through!
Availability Matters:Since this is a part-time role, clearly outline your availability in your application. Be honest about the hours you can commit, and consider mentioning if you have any flexibility. This helps Off The Record see how you can fit into their schedule and be a valuable addition to the team!
How to prepare for a job interview at Off The Record
✨Know Your Theoretical Frameworks
It's crucial for us to brush up on the therapy techniques and theoretical frameworks relevant to this field. Be prepared to discuss how you apply them in practice—think about specific case studies from your training that highlight your approach. This not only shows your understanding but also helps you connect with your potential clients at Off The Record.
✨Practice Your Active Listening Skills
Since we're diving into therapy and counselling, active listening is our bread and butter. You might face role-play scenarios during the interview, so make sure to showcase your ability to listen and respond empathetically. Demonstrating this skill can make all the difference in how we're perceived as future therapists.
✨Highlight Your Flexibility With Clients
In a part-time role, we often deal with a diverse client base, so it’s important to showcase our adaptability. Be ready to discuss how you can tailor your therapeutic approach to fit different client needs. Sharing any past experiences—whether from internships or coursework—will provide great insights to Off The Record about your versatility.
✨Prepare Your Questions on Working with Diverse Populations
Part-time roles can sometimes mean working with a variety of clients from different backgrounds. Think of specific questions to ask about how Off The Record supports inclusivity and handles diverse cases. This not only highlights your interest but also shows that you’ve thought ahead about client dynamics and your role within them.
