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- Tasks: Manage a counselling service and support young people's mental health initiatives.
- Company: A dedicated charity focused on mental health for children and young people.
- Benefits: Part-time hours, flexible working, and the chance to make a real difference.
- Other info: Opportunity for personal growth and development in a supportive environment.
- Why this job: Empower young people and lead innovative mental health support in your community.
- Qualifications: Counselling/mental health qualification and management experience required.
The predicted salary is between 30000 - 40000 £ per year.
We’re currently recruiting a part-time (17.5 hours per week) Counselling Service Manager to manage the Charity’s Croydon counselling service and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities include:
- Supporting less experienced staff
- Supporting the cohesive working between services within the charity
- Offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 14-25 including individual support, crisis support and mental health themed activities
The post has scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London. All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.
Please read the full Job Description and Person Specification for this role included in the Service Manager Recruitment pack below, before submitting your application.
To be considered for the position, the Application Form and the Equality & Diversity Monitoring Form need to be completed and returned to the email address on the Application Form by midday on Tuesday 5th May 2025. We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency, we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Service Manager employer: Off the Record Croydon
Contact Detail:
Off the Record Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for mental health and working with young people shine through. We want to see how you can fit into our culture!
✨Tip Number 2
Prepare some real-life examples of how you've supported staff or implemented new initiatives in your previous roles. We love hearing about your hands-on experience, so make sure you’ve got those stories ready to share!
✨Tip Number 3
Don’t just focus on your qualifications; show us your personality! We’re looking for someone with an open and flexible attitude, so be yourself and let your engagement skills come through during the interview.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and making a difference in young people's lives.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description and person specification. We want to see how you fit into the role, so make sure you understand what we're looking for!
Showcase Your Experience: When filling out the application form, highlight your relevant skills and experiences. We’re keen to see how your background aligns with the responsibilities of the Service Manager role, especially in counselling and management.
Be Authentic: While we know some folks might use AI tools to help with their applications, we really want to hear your voice. Make sure your application reflects your true self and your unique experiences in mental health.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we find enough strong candidates, so get your application in through our website as soon as you can!
How to prepare for a job interview at Off the Record Croydon
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the counselling service and the mental health needs of young people. Brush up on your knowledge about the charity’s mission and values, as well as any recent initiatives they’ve launched. This will show that you’re genuinely interested and prepared.
✨Showcase Your Experience
Prepare to discuss your clinical and management experience in detail. Think of specific examples where you’ve supported less experienced staff or developed new initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engagement Skills Matter
Since the role involves working with children and young people, be ready to demonstrate your engagement skills. Share stories that highlight your ability to connect with young people, especially in crisis situations. This will help the interviewers see how you can make a difference in their lives.
✨Flexibility is Key
The job requires flexible working hours, so be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve successfully managed varying schedules or worked across different service areas. This will reassure them that you’re ready for the demands of the role.