Adult Services Lead in Hove

Adult Services Lead in Hove

Hove Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead impactful services supporting vulnerable individuals and manage a dedicated team of key workers and volunteers.
  • Company: Join Off The Fence, a charity committed to breaking the cycle of poverty in Brighton & Hove.
  • Benefits: Make a real difference while working in a supportive, faith-based environment.
  • Why this job: Shape trauma-informed services and empower women facing crises to rebuild their lives.
  • Qualifications: Must be a woman and a practising Christian; leadership experience preferred.
  • Other info: Opportunity to influence community support initiatives and foster personal growth.

The predicted salary is between 36000 - 60000 £ per year.

This is a senior leadership role managing our two flagship frontline services - Antifreeze and Gateway. You will lead 6-8 key workers and 30+ volunteers across two sites, overseeing day centre operations, street outreach, one-to-one keywork, group activities, and strategic initiatives.

As a member of the senior leadership team, you will shape trauma-informed, dignity-centred services whilst contributing to our longer-term vision of tackling root causes of poverty. You will develop our services to be ready for new initiatives around housing and community-based support. In addition, you will have the role of Deputy Safeguarding Lead for the wider organisation.

A requirement of the role is for the post-holder to be a woman and a practising Christian in accordance with the Equality Act 2010.

About Us: Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists. Poverty is complex; it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

The Gateway Programme is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women’s Centre is a trauma-informed safe space where our support team offers confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life’s challenges. Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. Gateway empowers women to rebuild their lives.

The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope. At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones.

Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home.

Main duties:
  • Operational Management
    • Oversee daily delivery of day centre, street outreach, keywork, and activities
    • Manage £300k budget across both programmes
    • Ensure safe staffing ratios through effective workforce planning
    • Maintain compliance with H&S, safeguarding, GDPR, and quality standards
    • Design and deliver projects aligned with fundraised income
  • Strategic Leadership
    • Establish and drive a strategic vision for both programmes aligned with the Housing First approach
    • Lead evidence-based service design informed by client needs and best practice
    • Represent OTF at city-wide forums; build partnerships with local authorities and commissioners
    • Hold budget responsibility of £300k ensuring financial sustainability
    • Provide monthly KPI reports to senior leadership, Board, and funders
  • Team Leadership
    • Line manage 6-8 key workers: supervision, reviews, development planning
    • Lead recruitment, onboarding, and training of new team members
    • Ensure team has current knowledge of services and frameworks
    • Recruit, train, and manage 30+ volunteers across programmes
    • Foster a culture of excellence, compassion, and Christ-like service
  • Client Practice & Partnerships
    • Maintain oversight of trauma-informed, person-centred delivery
    • Lead faith-based activities, including Bible studies and discipleship
    • Champion client voice in service design
    • Build relationships with housing, health, and voluntary sector providers
    • Support fundraising through case studies and impact reporting

Adult Services Lead in Hove employer: Off the Fence Trust Ltd.

Off The Fence is an exceptional employer dedicated to breaking the cycle of poverty in Brighton & Hove, offering a supportive and compassionate work environment. With a strong focus on employee growth, team members are encouraged to develop their skills through training and leadership opportunities while contributing to meaningful initiatives that empower individuals facing crisis. Our inclusive culture fosters collaboration and respect, ensuring that every employee feels valued and part of a mission-driven community committed to restoring hope and dignity.
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Contact Detail:

Off the Fence Trust Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Adult Services Lead in Hove

✨Tip Number 1

Network like a pro! Get out there and connect with people in the sector. Attend events, join online forums, or even reach out to current employees at Off The Fence. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching the organisation's values and recent initiatives. Show us you understand our mission to tackle poverty and empower individuals. Tailor your responses to reflect how your experience aligns with our goals.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors. This will help you articulate your thoughts clearly and confidently, especially when discussing your leadership style and approach to trauma-informed care.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're genuinely interested in being part of our mission at Off The Fence.

We think you need these skills to ace Adult Services Lead in Hove

Leadership Skills
Operational Management
Budget Management
Compliance Knowledge (H&S, GDPR, Safeguarding)
Project Design and Delivery
Strategic Vision Development
Evidence-Based Service Design
Team Management
Recruitment and Training
Volunteer Management
Trauma-Informed Care
Person-Centred Delivery
Relationship Building
Fundraising Support
Communication Skills

Some tips for your application 🫡

Be Authentic: When you're writing your application, let your true self shine through. We want to see your passion for helping others and how your values align with ours at Off The Fence. Don't be afraid to share personal experiences that have shaped your commitment to tackling poverty.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills for the Adult Services Lead role. We’re looking for someone who can lead with compassion and strategic vision, so showcase how you've done this in past roles.

Showcase Leadership Skills: As a senior leader, it’s crucial to demonstrate your ability to manage teams and projects effectively. Use specific examples from your previous work to illustrate how you’ve successfully led teams, managed budgets, and delivered impactful services.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our mission there!

How to prepare for a job interview at Off the Fence Trust Ltd.

✨Know the Mission Inside Out

Before your interview, dive deep into Off The Fence's mission and values. Understand their approach to tackling poverty and how they empower individuals. This will help you align your answers with their core beliefs and demonstrate your commitment to their cause.

✨Showcase Your Leadership Style

As an Adult Services Lead, you'll be managing a team of key workers and volunteers. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight your experience in fostering a compassionate and supportive environment.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle real-life situations, especially around trauma-informed care and safeguarding. Think of specific examples from your past experiences where you've made a positive impact in similar roles, and be ready to share those stories.

✨Emphasise Your Community Connections

Off The Fence values partnerships with local authorities and community organisations. Be ready to discuss any existing relationships you have within the community and how you can leverage these connections to enhance their services and outreach efforts.

Adult Services Lead in Hove
Off the Fence Trust Ltd.
Location: Hove

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