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- Tasks: Manage media relations and communicate Ofcom's impactful work to the public.
- Company: Join Ofcom, the UK's leading communications regulator with a diverse and inclusive culture.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Shape public opinion on vital issues like online safety and technology advancements.
- Qualifications: Experience in media relations and strong communication skills are essential.
- Other info: Dynamic team environment with a commitment to inclusivity and diversity.
The predicted salary is between 36000 - 60000 £ per year.
Ofcom’s mission is to make communications work for everyone. We are looking for an experienced media manager to join our busy media relations team, and to help explain how our work affects people up and down the country. Ofcom is the regulator for the communications services that we use and rely on each day. We regulate services from phone and broadband to TV and radio, airwaves and the postal service. And we’ve taken on new duties to make online services safer for everyone. It’s important work on behalf of people across the UK.
In joining our fast-paced, welcoming and expert Communications Department, you’ll see why Ofcom was previously named by PR Week as the UK’s best place for communications professionals to work in-house.
Purpose of the Role
We’re looking for an enthusiastic and experienced media communicator with a strong news sense and an excellent understanding of journalists’ demands. The role will involve communicating some of our most high-profile, wide-ranging work, which makes national news on a daily basis. That might include topics like creating a safer life online for children and adults in the UK; enforcing standards in TV and radio; holding telecoms firms to account; and helping the UK to be at the cutting edge of new technology. You will need shrewd judgement and initiative to help Ofcom shape and influence opinions in the modern news environment. You’ll be an expert in judging reputational risk, have strong networking skills, and be a consummate multi-tasker - calmly balancing reactive and proactive communications priorities. You’ll also work with our digital news team to bring our story to life for the public, consumer groups, politicians and policy-makers and media.
Key responsibilities
- Manage the press office function, taking a leading role in responding to enquiries from all sections of the media – often national print, online and broadcast, and also international, regional, specialist and trade.
- Build and sustain effective relationships with media and other external stakeholders.
- Help to develop and enhance Ofcom's media profile by identifying proactive opportunities and generating positive coverage.
- Develop a strong understanding of relevant fields of Ofcom’s work, over time, becoming an expert within the Communications team on specific policy and subject areas.
- Manage Ofcom’s external announcements pipeline and weekly reporting on the Communications team’s activity to senior leaders.
Essential Skills, knowledge and experience
- Excellent understanding of the media and requirements of journalists.
- Proven track record of managing competing priorities in a fast-paced, high-profile press office environment.
- Strong appetite for media relations, together with a sharp news sense and the ability to identify positive consumer angles with media appeal.
- Analytical and strategic mindset, able to cut through complex issues to see the wider picture.
- Clear, calm communicator. Excellent writing skills, and the ability to convert complex policy into plain English.
- Quick learner, flexible and enthusiastic about working across a range of communications issues.
- Knowledge of the latest digital communications trends and techniques.
- An ability to identify with, and embody, Ofcom's values of excellence, agility, empowerment, collaboration and respect.
- Understanding of, or familiarity with, Ofcom’s regulated industries (in particular online safety) would be an advantage.
Inclusivity Statement
Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.
Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at resourcing@ofcom.org.uk or call 0330 912 1378.
As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles.
We make communications work for everyone. As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.
At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate. Diversity and equality are fundamental to achieving our purpose to make communications work for everyone. We need to make the best decisions for all UK consumers and citizens. To do this, it is essential that all levels of our organisation are diverse and foster an inclusive culture.
Media Relations Manager employer: Ofcom
Contact Detail:
Ofcom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Media Relations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with journalists. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show your passion for media relations! When you get the chance to chat with potential employers, share your insights on current media trends and how they relate to Ofcom's mission. It’ll show you’re not just another candidate.
✨Tip Number 3
Prepare for interviews by researching Ofcom’s recent projects and media coverage. Being knowledgeable about their work will help you stand out and demonstrate your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Ofcom.
We think you need these skills to ace Media Relations Manager
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with Ofcom's mission and values. Show us that you get what we do and why it matters!
Be Clear and Concise: We love a good story, but keep it straightforward! Use plain English to explain your experience and skills. Avoid jargon and make sure your points are easy to grasp – remember, clarity is key!
Show Your Passion: Let your enthusiasm shine through! We want to see your genuine interest in media relations and how you can contribute to our team. Share examples of your past work that highlight your passion for communications.
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important in our fast-paced environment. And don’t forget to apply through our website!
How to prepare for a job interview at Ofcom
✨Know Your Stuff
Before the interview, dive deep into Ofcom's work and its impact on the UK. Familiarise yourself with recent news stories related to their initiatives, especially around online safety and telecom regulations. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Media Savvy
Be prepared to discuss your previous media relations experience in detail. Think of specific examples where you've successfully managed press inquiries or built relationships with journalists. Highlight your understanding of what makes a story appealing to the media and how you can leverage that for Ofcom.
✨Demonstrate Your Communication Skills
As a Media Relations Manager, clear communication is key. Practice articulating complex ideas in simple terms. You might even want to prepare a brief explanation of a recent Ofcom policy in plain English to demonstrate your ability to communicate effectively with diverse audiences.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about Ofcom's future projects or how they measure the success of their media relations efforts. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
